Hello, I have an inquiry about registering a defect on my account due to
a product that did not arrive. A buyer from Germany opened a case for a
product that did not arrive. I tried to contact the buyer to solve the
problem, but the buyer did not res...
Buyer from Germany opened a case that did not arrive...So I contacted
the eBay support team to help me close the case. eBay support team told
meThe case was decided in the buyer's favor. We didn't receive valid
proof of delivery from youI respect eBa...
Hi I asked the eBay support team to help me with a product that did not
arrive.The eBay support team told me: Outcome The case was decided in
the buyer's favor.More infoWe didn't receive valid proof of delivery
from you.I am really sad about this out...
Hi I asked the eBay support team to help me with a product that did not
arrive.The eBay support team told me: Outcome The case was decided in
the buyer's favor.More infoWe didn't receive valid proof of delivery
from you.I am really sad about this out...
Hello, I have an inquiry just to make sure. A buyer opened a case for a
product that did not arrive. When I contacted the buyer, he sent me this
message:Someone must have received the package and confirmed receipt in
writing. Get the documents someho...
Hi, when I go to the seller dashboard, then the transaction defect rate
so far, I don't see any defect recorded in my account, maybe because
eBay noticed that the shipment was delivered to the buyer. I don't know
if the defect will appear in my accou...
I remember doing this on the first day when I saw the buyer had opened a
case. I probably had to update the tracking number more than once to
make sure eBay added it to the case.
Sorry, maybe I didn't explain enough .Tracking a shipment through the
Italian Post shows the reason for non-delivery: Reason: Addressee not
available at time of deliveryMeasure: Item being held, addressee being
notified. Hold item at point of deliver...
