I damaged an item that was part of a set before shipping it. The buyer
might still want it, so I planned to contact them and offer a discount
as a courtesy. If they decline, which would be understandable, how do I
go about cancelling the order? Will ...
I hope someone can help me. Sometimes I make offers to potential
customers who are watching my items. But then all info seems to
disappear and sometimes I forget if I've sent an offer out or not, or
when and for how much. I don't want to irritate my ...
Hello, someone just purchased an item and the address is in the Marshall
Islands, which has a US zip code and is a US territory. My shipping
profile was set to US only, so I guess that was allowed. The buyer
selected a flat rate box, but I can't prin...
Hello, very recently I listed a bottle of used Chanel No 5 and within 30
minutes the listing was taken down and I was given a stern warning.
Today I went on the site to check prices of Clinique Chemistry, a
discontinued fragrance, and found a couple ...
Hi, I'm a fairly new seller on eBay and maybe this was a rookie mistake.
I had a buyer make a low offer for an item, so I counteroffered to meet
in the middle. It's been 8 hours with no reply from them and the last
time I did this they never replied....
This situation had a happy ending. As suggested, I sent an apologetic
email with photos and offered a big discount if the buyer still wanted
the items. After seeing the photos, the buyer said he didn't mind the
damage and wanted to pay the original f...
An update on this for everyone interested in the Marshall Islands topic.
Once I completed the customs form and printed the label, I thought that
this was not going to cost me anything more than shipping to the 50
states, but nooooooo, when I got my p...
Hi and thanks for your reply. It turns out that the Marshall Islands are
a US territory and therefore part of the USPS system. I contacted eBay
support and they walked me through filling out a short online customs
form and then the printing of the sh...
