eBay Help
takamatsuw
Adventurer
Community Member since ‎11-26-2017
‎09-01-2024

User Statistics

  • 16 Posts
  • 0 Solutions
  • 10 Helpful Votes Given
  • 4 Helpful Votes Received

User Activity

Jewelry Authenticity Guarantee

07-21-2023
I have listed a piece of fine jewelry which meets eligibility criteria for Authenticity Guarantee. The blue AG emblem did not appear in my listing as it did for other sellers listing the same item. What-if anything-should I be doing to add AG? Thank ...

Sold item broke in sellers possession; she wants full refund

09-07-2022
I sold a necklace to a customer and it broke after she received it. She wants a full refund and I feel that’s unreasonable. What are my obligations as a seller in this situation

International customer purchased item posted as US shipping only.

08-27-2022
My item was listed as free US shipping with no international shipping option. International customer won bid and then identified as being in Brazil. The invoice process software doesn’t allow adding any paid service at all. I would only use Ebay glob...

Shipping option change

02-22-2020
I recd an offer from a buyer who lives in Canada and declined because I don’t ship int’l. However, I live only 25 mi south of her town and asked if she could come up with a US mailing address. She did and I accepted offer but because buyer has a Cana...

Buyer paid only part of invoice; how to re-invoice?

02-11-2020
Buyer sent payment for the item only and didn’t include sales tax. In EBay I can’t send another invoice since it shows paid. How to send another invoice to try to collect the sales tax?
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