eBay claims they have a seller protection policy so why don’t they
require a buyer that receives a damaged item to help the seller file a
claim with the shipper, just asking!
eBay ignores its ‘own’ policy again!“We adjust seller performance
metrics when we have objective information available in our system, or
through carrier tracking that shows the seller fulfilled all elements of
the transaction (see #2) and the defect,...
Awhile back eBay increased the time a buyer had to return an item once a
return request was accepted from 5 business days to I believe 30 +? Now
that the 'reason' for that increase has diminished as well as USPS's
diminished ability to deliver those ...
This is not a new problem, but is much more frequent now that USPS has
ended overtime pay!I had a return scanned as delivered, but it didn't
actually show up until 2 days later. The mail carrier or the PO itself
must have scanned it 'delivered' becau...
Come on sellers, we need to unite and let eBay know this is
unacceptable! I knew that for a few months now PayPal has kept the
2.9%+$0.30 fee sellers pay when an item sells and then keeps it when a
buyer returns an item for a refund HOWEVER, I did no...
@disneyshopper wrote:No. The seller files the claim. But since the buyer
has the item, the buyer needs to send photos of the damaged item, the
outer packaging, the inner packaging, the shipping label, to the seller.
This helps the seller file the cla...
"It does not require the seller help the buyer to assist in filing a
claim with the carrier for a damaged item" just so I understand exactly
what you wrote!you are saying that since the buyer is in possession they
must file the claim? if you are corr...
We have been buying and selling on this platform since 1997 so we have
been here before. A few times it was even our fault however eBay should
be called out when it is wrong also and that's all we hope to
accomplish!
I am not the only one suggesting 'not using usps'! Below you will find
an exact quote from ebay itself!"USPS is experiencing significant delays
across their delivery network. Please consider using other carrier
options that may provide a better buyer...
@slippinjimmy wrote:@westexxx wrote:@parkersparrow wrote:Ebay & paypal
are two separate companies. That would be like telling Burger King to do
something about Mcdonalds prices. separate true, but eBay is a HUGE
supplier of customers to PayPal.WAS a ...
