Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...
Hello everyone, so on December 15th I sold a new gaming computer to a buyer right before Christmas. I quickly shipped out the brand new computer so he can have it before Christmas for his son. On Christmas morning he messages me telling me the comput...
Hello Seller Community, We just had case against us closed in our favor. We had sold an item that stated its color in the subject line as "Brass" and then throughout the listing itself it showed the color as "Brass-Glo", including the photos, Item Sp...
I wish I stopped by here before I sold my used iPhone on eBay. So I listed a used working iPhone on eBay with good description and lots of photos. A few weeks latter, I get a buyer for the phone on eBay. Once I get a notification from eBay to ship th...
I see here on this board every hour of every day the typical mail fraud scams that run rampant. My question is....does anyone know how Amazon and other E-sites deal with them? I do not sell and buy very rarely anywhere else so I really do not know ho...
I sold an expensive brand new phone on eBay and sent it to the buyers freight address, which was signed for and delivered. The buyer opened a SNAD saying the phone was defective and when I followed up asking what was wrong, the buyer never responded....
Buyer received item nearly 3 days ago. Now today has filed a "Item not received" request and in the reasoning section wrote "received empty box.."About an hour later, that request was cancelled and he then filed a return request instead. Again claimi...
As the title states, I just sold an item that was listed with the authentication guarantee program. Obviously I want to utilize this program as then I cannot be scammed by the buyer claiming not as described / inauthentic. An international buyer fr...
So, a buyer began messaging me immediately after I listed a collectible record (45 rpm) to make offers. This always strikes me as suspicious because the "make an offer" option is there, and you can try multiple offers and include a message. Then the ...
Sold a perfume that was brand new in the box, and never used. Perfume is in original box other than me taking photos of it being in perfect condition with no damages, and buyer sends photos 2 weeks after originally receiving it stating that it has a ...
I ordered a vehicle bumper from a private seller and cancelled the order about an hour and a half later, the seller sent an order cancelled confirmation email saying my order would be cancelled and my money refunded. I waited the five business days a...
Hi everyone, recently I'm in a bit of a dilemma. One of my items sold but I feel there is something very strange going on.First of all, the item had been listed for several months with very few views and even fewer watchers (only a single one prior t...
So i cant believe i have never had to deal with this before. I sold a item a couple weeks ago and buyer sent me a message last night giving me instructions to have them hold the package at a certain facility and he will pick it up and also sent a add...
i have a buyer who is stating they never received their package. however i see it was delivered and signed for. they are a stating they did not sign for it and they dont recognize the name of rhe person that did. i contacted usps and got the actual s...
Buyer returned their older non working product back to us. I reported the buyer and said they returned their non working stuff back to us. The buyer must have called in to ask why they weren't refunded yet, I got an email this morning saying a case h...
Why won’t eBay authenticate redemption cards $250+ anymore like other cards. This is critically important to sellers! It’s too easy for a buyer to get a card, scratch off the code, and return the card with ZERO recourse for sellers. The authenticatio...
