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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

Sales tax

I've been selling a small amount for awhile. I wasn't charged sales tax on a couple of my last orders. Is there anything I can do to ensure that sales tax is charged automatically?

Resolved! eBay changed my return policy?

My seller account is Top Rated and accepts returns. I've always accepted returns and didn't change my preferences. I was reviewing an item after I listed it today, and it said returns not accepted. I changed it back. Checked several other recent list...

The new seller has placed an order

作为eBay新手卖家，第一单真的很开心，很多东西都在探索和学习，精心管理店铺情况

How to be a new seller on Ebay without having a payoneer account?

I am trying to be a new seller on ebay, but I can't do it because I am having problems with opening a Payoneer account. Is it possible to use ebay as a new seller without payoneer account. I can't see any other options. Since payoneer doesn't respond...

Why does ebay punish GOOD sellers so harshly for a bad feedback?

Absolutely unfair ebay lowers a good seller's feedback by so many points for one bad feedback. No one in their right mind thinks this is ok. One bad feedback should equal just one point drop. And, if the seller is exemplary with a ton of transactions...

USPS lost package, I refunded buyer, USPS delivered package, then...

I have had many situations where USPS loses a package I send, search request yields nothing, I refund the customer, then the item magically gets delivered. Every buyer has been honest and re-paid for or returned the item back to me at my dime. Recent...

NO SALES - PERIOD

This attempt at some sort of PR by eBay is **bleep**. There aren't technical issues, selling issues, product issues.Something is wrong....dead wrong. I'm a $50k - 100k seller and have been since 2015. I usually process 10 - 20 orders a week and often...

In a rut; out of touch with modern collectibles

Hello all. I have been selling here for a while. It's more of a hobby than a job, but the money is important. Here is what sells for me: Pyrex milk glass bowls with a pattern, Jadite glassware, an occasional collectable fishing reel or Stanley carpen...

ebay competitor blinks---restores old returns policy

There have been some discussions here about the recent fee change at Mercari (seller fees eliminated, buyer fees instituted instead). At the same time Mercari made that change, they also changed their existing return policy---which had been a 3 day r...

I would like to ask you to see if there is anything wrong with my product list and help me give some

I am honored to be an ebay seller, but I am a novice and attach great importance to the ebya platform. I hope you can give me some suggestions for improvement.For example, picture problems, description problems, price problems, or product problems, p...

banned words in a title listing

Iis it allowed example in mens underwear within the title to write mens sexy brief or means fetish lether look

It's Time to Reimburse Buyers for Return Packaging

When buyers receive items not as described or defective, and need to return the item, very often they incurred additional cost to package the item before returning it. That's because, to open the package, one must destroy the onetime use packaging. e...

Wacky negative feedback

Got my first negative feedback after 1.4k items sold - buyer was mad he couldn’t use his gift card at my store. Provided no other information other than his gift cards didn’t work. I asked eBay to remove this nonsense and they declined claiming it di...

eBay is not enforcing the Bid Retraction Policy

I sell a lot Auction style and this year several Buyers have retracted bids on Auctions without replacing them with a correct bid. Therefore, eBay is NOT enforcing their policy. This past weekend a Bidder with 37 retractions in the last 12 months ret...

Buyer location not showing on messages/emails (May 14 2024)

Is everybody else experiencing the same? Buyer messaged me just now with a shipping question and I noticed the buyer's location is no longer showing on the eBay message email. Checked numerous buyer messages from today and none show the location. Did...