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Current and resolved technical issues - updated as of 04/23/2024

The following are ongoing technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider contacting Customer Support here to be added to the open tickets. We have included the refer...

Look this problem: can’t add and can’t buy

Cannot add to the listCannot zoom the picture Cannot move picture to picture Cannot buy any item from the listWhy did the blue line appear when I tried to add it to the list or buy it.

shopping cart

unable to load anything in my shopping cart dose any one have a answer to this or is eBay having a problem

can't add items to watchlist this morning and last night.

I tried to add items to watchlist a few time yesterday and this morning but don’t work. My items are 65 items in watch list. And I can’t zoom the pictures to look closely at item and can’t move a picture to next picture. They seemed frozen.

Photos

Can only view and zoom the main photo. No others can be viewed or zoomed.

unable to purchase

Today is 4/24/24 I am unable to buy, place bids, make offer or add to my cart...are you guys having problemos?

multiple pics can't be viewed; none can be enlarged to view

When a seller has multiple pictures of a item, only the first one can be viewed. No matter how much I refresh the page, the other ones cannot be viewed. Also, none of the pictures -- including the first picture -- can be enlarged by putting the magni...

Resolved! New listings today not showing on Ebay.

Trying to list auctions, they show up as active on "My Ebay", but can't be found doing a search nor do they show up on my current auctions under "Sellers other Items". Except for my summary page, they don't exist!

Volume pricing not working!!!

Why does eBay offer volume pricing of its not even going to work?

Shipping Policies What is going on?

What is going on with shipping and their newly assigned policies? I have like 29 to choose from and if you want to revise a policy it only shows the change once you save the draft or list the item. Selling online for over 15 years and this has got to...

I can't send a counter offer

When I try to send a counter offer, I get the error message "We ran into an error"

adding Allstate protection to eBay item is broken ON THE EBAY SIDE

I purchased an item on eBay where I wanted to include Allstate extended warranty plan and make a best offer for the NEW item. Apparently you can add the Allstate extended warranty upto 30 days after your eBay purchase. I found the link to add the war...

Trouble Ebay buying

Can not place bid, raise bid, or buy it now. Where the picture of the item should be there is a blue ? mark in the center. Small pictures of the item do show on the left side. Whats up ?

Resolved! Printing labels not workinng

Yesterday I finally figured out how to post a discussion here. And I can find my way back to the discusssion. I can't figure out how to access any answered that my have come up. I see that people have read my post and mabye replied but can't see the ...

Unable to purchase and print ebay standard labels

I have not been able to purchase and print ebay standard labels for the past 4+ days. I've cleared cache and data, changed browsers, even changed dimensions of envelope (eventhough I have used the same size as required for a very long time) and tried...