05-23-2022 02:39 PM
05-24-2022 11:29 AM
@pburn wrote:
jasmen@ebay wrote:@pburn It would be handled like any other Not As Described case, so whatever reason they chose we'll action based on that (if we're asked to step in).
Well then, my most sincere apologies to @powell-memorabilia. Sellers are indeed responsible for packages that a delivery person leaves out in the rain--whether or not, apparently, the buyer has provided a safe, secure location for receipt of packages.
Just trying to @ mention anyone who expressed that the seller would not be responsible, so they know for future transactions. Sorry if I missed anyone or included anyone whose post I misinterpreted.
If the buyer files INAD due to damage, of course we're stuck even if it's a USPS or buyer error because of how the returns flow works, but the OP said nothing about damage or anything else, and as far as I can tell hasn't come back to enlighten us as to even who they are. As far as I can tell, they never come back to reply to any of their queries.
05-24-2022 11:31 AM
@dabunk2000 wrote:With Amazon they replace, with ebay if item is wet or damaged from water file SNAD. otherwise if item is OK use it
Not everything sold on Amazon is Amazon inventory. There are quite a few third party sellers too. So this isn't true on all items purchased on Amazon. It may be true if Amazon is the seller but they aren't always the seller.
05-24-2022 11:38 AM
I didn't read thru all 6(!) pages of this thread, so this may have been mentioned already & I apologize if it has.
The person responsible is obviously the local weatherman or weatherwoman. If they had presented an accurate weather forecast, all parties involved could have properly prepared for rain.
05-24-2022 11:42 AM
@aeparts1 wrote:I didn't read thru all 6(!) pages of this thread, so this may have been mentioned already & I apologize if it has.
The person responsible is obviously the local weatherman or weatherwoman. If they had presented an accurate weather forecast, all parties involved could have properly prepared for rain.
How do we know they weren't? The OP isn't participating in their thread. We don't know if the buyer actually had a safe place designated for packages to be delivered and the carrier messed this up, not the buyer. Nor do we know what kind of item was sold to the buyer, how it was packaged or if the item inside survived. There are many things that we are just guessing about since @4money2012 hasn't been back to their thread to respond to any questions.
05-24-2022 11:45 AM
@pburn wrote:
@mandisattictoyz wrote:On amazon yes, not on eBay. Nice try though.
I don't understand your comment.
Your post #5 stated:
"The postman, if it is priority then it was insured."
I included your member id because you concluded the postman would be responsible, when, in fact, eBay would consider the seller to be responsible. There was no mention of Amazon in your post or the OP's or mine.
05-24-2022 11:49 AM
I would say it's his parents fault or the culture/work ethic of the country he is from.
05-24-2022 12:44 PM
I've always put small items in a 3¢ clear plastic bag and large items in a 10¢ clear plastic bag, shipped in a box with a 4x6 thermal address label.
05-24-2022 12:46 PM
@coolections wrote:So you put every package you send in plastic just in case the buyer does not have a safe place for packages?
Yeah. That's how I do it & I know lots of sellers who do it that way. Every single pkg, with the exception of things like mugs or plates that won't be harmed by getting wet, but I only sell those occasionally.
05-24-2022 12:48 PM
at least UPS is smart enough to enclose packages in a plastic bag/trash bag etc.
05-24-2022 12:53 PM
@coolections wrote:So you put every package you send in plastic just in case the buyer does not have a safe place for packages?
I do, absolutely.
Not just porches but loading docks, package handling in and out of trucks, accidents, etc. If the item I ship gets rain/moisture damage from improper handling, chances are I do not have another item to replace it, or it gets ruined (dye run, spotting, etc.). I've been on the receiving end of enough sloppily packed packages (pants shoved with no protection into those silly paper FREs, etc.) to know what can happen.
05-24-2022 12:58 PM
Hey, it was a good discussion. Reasonable minds can and will disagree 🙂
05-24-2022 01:00 PM
@chapeau-noir wrote:
@coolections wrote:So you put every package you send in plastic just in case the buyer does not have a safe place for packages?
I do, absolutely.
Not just porches but loading docks, package handling in and out of trucks, accidents, etc. If the item I ship gets rain/moisture damage from improper handling, chances are I do not have another item to replace it, or it gets ruined (dye run, spotting, etc.). I've been on the receiving end of enough sloppily packed packages (pants shoved with no protection into those silly paper FREs, etc.) to know what can happen.
I do the same. Every single item I send out is either overwrapped in plastic wrap and mailed in a poly mailer OR placed in a plastic zip bag and either mailed in a poly mailer, a poly bubble mailer or a box.
Call it overkill if you want, but the stuff I sell isn't getting water damaged by anyone's carelessness.
05-24-2022 01:05 PM
The seller.
We, almost always, seal items in plastic bags. Bags are cheap and have saved us multiple times.
Add in that when a buyer sees the wet package, but then find the contents are dry, they will be very appreciative.
05-24-2022 01:29 PM
Not if you know how eBay works. Like I say, ebay can’t enforce this no matter how much they try.
05-24-2022 01:31 PM
Recently I've had 2 packages returned to me by USPS.
One was stamped "No Mail Receptacle" at the address. (Missing mail box I guess).
The other was stamped Return then handwritten under that was "Inadequate mail receptacle" which I assume meant the box wouldn't fit in their mailbox or there was nowhere safe to leave it.
Neither one my fault but I refunded both buyers and lost money on shipping.
As to the rain damaged package, regardless of whose fault or what percent of the fault can be assigned to each party involved, the Seller will pay for it.