Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

What's the matter with France

Since several month at least many customer are often clamaing because Ebay refuse shipping to France. Here is what a UK seller and I have recently experienced : he accepted to sell me a watch and had event change the initially UK onlmy to global ship...

Resolved! Shipping from Outside US

Hi I am try to list a product via US Ebay.Our location /item location is in Jakarta, Indonesia.How to set the Option Shipping from Outside US in Listing Form ? so then we can enable to proceed the listing.Thanks

Ebay shipping service needs major work!

I have many many purchases of trading cards the past few months and a very high percentage of my items shipped with the ebay shipping services marked with "delivered" were actually NOT delivered. They were mailed back to sender/seller because they ow...

shipping address

Hi,

Germany requirement to register with LUCID

Has anyone been notified by eBay (or anyone else) requiring registering with LUCID allowing shipments to Germany?

Resolved! I am new seller, less than a year. I have a buyer that filed a claim that they did not recieve

How do I get Ebay to step in to an item not recieved. Tracking says it was delivered. Do I just refund on my own or how or when do I do this. I was told to wait for Ebay but my time is up tomorrow.

Shipping

Why does it say free 3 day shipping then you make the purchase and now it says you should get it in 6 days. This is happening a lot!

Resolved! Ebay standard shipping envelope

have any sellers used padded envelopes for this service? as long as they are under 0.25" thick they should be good, but I'm not sure whether the post office will look at it and automatically think "package rate"

Applying a Promotional shipping rule

I'd like to set up a promotional shipping rule that applies whenever a listing doesn't already offer free shipping. The rule would give the buyer free shipping when they purchase two or more of any combination of items. I went to https://www.ebay.com...

Standard Envelope "not too rigid"?

I tried using eBay's new standard envelope shipping for 3 postcards. Met all the listed requirements of eBay as to size, value, etc. One of the requirements is "not too rigid". Arrived at the USPS station and the window clerk said the envelope was to...

ebay Standard envelope

I am selling single or small groups of world coins and am trying to used the ebay standard envelope. I list the items with a flat rate shipping with the letter size, but when I go to print a label the standard envelope option is in gray. I have tried...

Shipping via Priority Mail

Hello, and Help Please. I've been wading through pages and pages of information for the past three days and still have no answer. The Post Office seems to have only one Level/Price for Priority Mail. eBay, however, shows Priority Mail #1 and Priority...

International shipping is a joke! To do or not to do?

I used to ship far and wide on ebay. I've shipped to every continent except the poles. I have shipped to countries I have never heard of. Recently, however, I have run into some scams, so I stopped shipping international. Then I read up on ebay inter...

Shipping scam using invalid tracking information

I purchased three items from three different sellers for items that cost around $600 each. I was provided with shipping tracking information from both USPS and FedEx. I never received any of these items even though the tracking information shows they...

Incorrect tracking number or scam?

I feel like I have been recently scammed, not only by a seller, but also by ebay resolution center. Filed a claim for package that I never received. However, the seller provided a tracking number that was not associated with my name and address at al...