Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Resolved! international shipping

i've got a canadian buyer and changed my shipping to international, after she bought item, but she still can't pay for it. help?

International priority shipping - GSP

Hello , so I'm currently out of the US and I want to buy an item from the US, The listing says that it would be shipped through ebay global shipping program with "international priority shipping" . Can someone from ebay confirm to me that it WON'T be...

shipping labels

I printed the same label twice for same item. I need to cancel one when label states already shipped. I printed the labels last evening but didnt catch the problem till this am. Is there a way to stop one.

Is it ok if most of my packages go in a USPS blue drop box on the side of the street

I have about 5 to 10 sales a day usually. What happens if I fill up the drop box too much?

Why does the drop box at my post office frequently lock up while I'm putting boxes in it

Why is that and is there any way for me to unlock it? I'll put 2 boxes in it. Then it often locks up before I put the rest of my boxes in it.

Resolved! Buyer used wrong address on purchase, shipped with different label than Ebay's provided

I could not edit the address on the printable label Ebay provided, however I did already create the label and it's in their system as "shipped" and tracking number provided. Today I went to USPS and their only option was for me to pay and create a ne...

Buyer is asking amendment letter so customs can hand the package to buyer

I sold my iPad last month, the buyer is from Ghana. He/she hasn't received the package. He/she was told with the customs and when he/she tries to get the package, they told him/her the item came in a different name which I'm not sure why, the buyer's...

Shipping to South Africa from the US, how do you get the shipping label.

Resolved! Handling time

How can I change the handling time on an item when revising? I remember I got to increase handling time of an item up to 30 days with bulk edit on items. I can no longer find that "bulk edit" on ebay. Can anyone help me figure out how to change the h...

Resolved! how to track my order

I bought my first item. How to track it

Can you put a scan form in the drop box inside the post office?

Or does it have to be handed to somebody?

Media Mail No Longer a Mailing Option?

Today I discovered that media mail is no longer offered as a mailing choice, which is extremely problematic in that I mainly sell books. I take little comfort from the automated seller help rep telling me earlier today that she would "file a ticket f...

Resolved! How to edit our return address to PO Box for privacy?

I apologize if this is a common question. I couldn't find an answer. Is it possible to edit our return address to a PO Box for privacy purposes? Mine is stuck on my physical location. Thank you.

Resolved! If a buyer pays for USPS - can you choose a different shipping service without consequence?

What I mean to say is... If a buyer pays for USPS at one calculated rate, but upon purchasing the label I find I can receive a better deal through UPS or FedEX, then choose to purchase a label through a different shipping service; is there a conseque...

Can eBay renegotiate the 2022 Postage Rate Discounts for USPS Priority

In years and years past, I would offer buyers USPS Parcel Select or Priority. They would usually select Parcel Select as it was the least expensive option. But, I would upgrade them to Priority, because the cost for Parcel Select and Priority were al...