Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Resolved! Shipping error

I mixed up the labels on two shipments. Is there a way I can send the buyers each a correct label and have them send the items to the correct buyer?

Resolved! Is there a way to buy and print a new label for a package that was returned undeliverable?

My buyer's address was incorrect in ebay which resulted in the package being returned to me as undeliverable. Is there a way for me to buy another label for this item in ebay so that I can get the USPS discount? I'm not seeing any way to do it. Thank...

How to properly package

Hi everyone, so I wanted to point out that I specialize in selling home decor but wanted to sell an iPhone I no longer use. Decided to put it in a FedEx padded Pak and I have no idea how I’m supposed to select shipping. There’s no option for it, with...

Label

How can I refund the label that I bought and didn’t use

Item Late Delivery

I paid for an item on February 8. The seller didn’t ship until February 14. The item hasn’t shown any tracking movement since February 18. I will be out of town for two weeks. Is there a time frame I have to request a refund for an item that hasn’t a...

What service would provide signature confirmation on a shipment to Japan?

I have a piece of rare Japanese baseball memorabilia that I think might sell at a point where ebay requires signature confirmation and may likely sell to Japan. Just wondering if anyone knows what International shipping service would include it Thank...

Shipsaver third party insurance carrier

Is anyone having any trouble getting their shipments uploaded into shipsaver.com for insurance coverage? I have been trying for a week and got one response to five tickets with no resolution.

Resolved! Ebay just eliminated the ability to have combined shipping on any buy it now listing....

Man do I wish what I just wrote was an exaggeration or misleading in some way... it's not. Ebay is slowly rolling out a new rule... that every buy it now listing on the site must have immediate payment. IE... if you customer wants to purchase more th...

shipping rock band guitar

can you put two flat boxes to ship a rockband guitar?

Resolved! A Tale of Two USPS Packages

Just to show the varying results this week from USPS in these COVID times: Media Mail package from Iowa to Virginia spends 5 days in Des Moines, IA and is currently in Atlanta, GA where it was time-stamped 5 times, not apparently leaving there yet af...

Resolved! patience with shipping or you can get blocked and lose out

I am just venting.... As an experienced seller (I have another store I since 2004), I have learned that some people attempt to bully, manipulate, and should just be blocked. A buyer purchased a rare vinyl record from me, I had it priced so low, it wa...

Can't alter/edit buyer's address with Fedex or UPS

I used to be able to edit these details but I just discovered I can't make a label if I wanna use Fedex or UPS. No concerned with losing ebay protection at the moment. I'm wondering when this happened and why it don't effect USPS labels.

Resolved! Money back guarantee....

Hi. Is there any way at all to have my listing and auctions opt out of the eBay money back guarantee? I keep getting these bogus returns. And they are not cheap. And I have to automatically pay for the return. And then the stuff I get sent back is li...

If I select global shipping, how do I exclude Free shipping to outside of the US

Shipping

The more more that I think about it. This getting taxed on the total amount is bull**bleep**. Half the time eBay gets it wrong when you put the dimensions and the weight and all that stuff it ends up being more then what you're receiving. In some cas...