Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

sellers fast to make shipping label. only to sit on shipping item...

Ebay needs to crack down on sellers making a fast shipping label and then the item sits there for a week. it shows shipped but its really not. I have an item showing ship on the 28th of Jan. it still hasn't been pick up by USPS or taken to USPS. BULL...

Battle with USPS

Back in November, I sold an item, for $828.88. I shipped it the next day through USPS, bought extra insurance. The tracking showed when and where I mailed form and every stop it made, right to the city I mailed it to, then it disappears. I have just ...

international shipping problem

I sold a watch the shipment is to MexicoI sent it on 2021-12-08 and it still hasn't arrivedthe buyer The buyer reported their item hasn't arrivedThe buyer requested a refund because their item hasn't arrived. If the buyer doesn't hear from you by Tue...

How to find out if Pitney Bowes lost my package?

I am the USA buyer. I had a package shipped out from the UK seller on Jan 3, 2020. The package reached the US quickly, and since Jan 13th it has sat at Pitney Bowes about an hour from me. It's Feb. 5th and there has been no movement of the package, j...

Resolved! eBay Standard Envelope for Trading Cards, more than $20?

I've been listed trading cards recently and for all of them have been using the eBay Standard Envelope option, which is great. That said I noticed I used it for a card that I listed for a little over $20. My question is, if I have that listed and the...

Can Parcel Post be insured?

I'm shipping my 1st parcel post item. Luckily, I'm able to buy the label from ebay, but I see no place to add insurance to the item. Is there a way to do that? TIA!

Resolved! Label Purchased, not printed

Hello. I purchased a label too quickly. I thought I'd get options to add insurance or choose another shipping option. I didn't. Anyway, I didn't print it, thinking I'd be able to change options (not realizing it was already purchased). How can I prin...

Issue has been resolved

Ebay Messed my return shipping

I haven't used ebay for selling in a long time but I thought I'd try selling something again and I recently sold an item on Ebay and printed the Fedex shipping label.....from Ebay. I sent it after checking the "send to" buyers address...it was correc...

shipping

When shipping an item does the buyer get the tracking?

No Way to View Previously Purchased Return Labels?

Hey all,I recently had to complete a return for an item for which I purchased a return label through eBay. eBay's return system was providing me the tracking details while it was en route to my location, but now that I've provided a refund, I can't f...

Late Shipping Defect Due to Post Office Errors

I was checking my seller dashboard, and noticed that I was recently dinged for a late delivery. I felt it had to be an error as I always ship within my stated handling time, which is 2 business days although I generally ship by the next day business ...

Shipsaver - Not Recommended but who is?

For anyone looking for a cheaper insurance out there for their boxes, I cannot recommend Shipsaver. I have spent a lot of money with them - but their service is lacking and their underwriters - non-existent. IF - you ship multiple listings items in o...

Is there a new USPS damage claim return process?

Is there a new process for filing a USPS claim? The usps website states - Either the sender or the recipient may file a claim for insured mail that is lost, arrived damaged, or was missing contents. The person filing must have the original mailing re...

I am having difficulty getting combined shipping for my customers. Why is it so difficult?

I have been around forever on Ebay and this problem continues to pop up when I am doing a lot of selling at one time. I have repeat customer who are buying many items at one time. I am currently having a 52 item auction and the three that closed toda...