Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Label Flow Size issue from March 16, 2022 Weekly Chat - unresolved

velvet@ebay Hi Velvet, It is now one month after I posted on the March 16th Weekly Chat about the Label Size function not working and this issue remains unresolved (and I have not been advised of any updates from anyone at eBay on this issue). That w...

shipping cost

Hello everyone help help!!!I been selling on Ebay for a long time but I can't never figure out how some seller are able to ship items that will cost you more to ship than what the item is worth. can somebody give some guidance where how ship cheaper....

Self tan protocols

Hello! Wondering if anyone can tell me how to properly ship this self tan. Is there a guideline somewhere? It is marked as flammable and explosive.

Peak Season USPS Shipping rates beginning 2 October 22

I searched but couldn't find the USPS shipping rates beginning 2 Oct for peak season until after Christmas. Anyone have an idea. TIA.

marking a shipment as delivered

I shipped a package to a buyer using shipping services outside eBay. The shipment was delivered. How can I mark the item sold as delivered on eBay?

USPS package keeps looping - gets to Detroit and never gets delivered. Advice please.

I shipped a perfume via USPS parcel select on 8/21 - as of today, 9/12 it has yet to be delivered. It keeps getting to the Detroit Distribution Center but they send it back in my direction (and then my local PO catches it / scans it MISSENT and back ...

More seller control over shipping - how to change eBay from collecting ship fee (keeping it as well)

I had the unfortunate situation where I wasn't aware (sell very little on eBay) that for an item sold eBay now collects, keeps and buys your shipping label for you. What problems does this create? Lack of information about actual ship cost if it's an...

Shipped order was received and payment reverted back to buyer

I wasn't able to enter tracking number to an item I sold on Marketplace. My package had shipped and they returned money back to buyer. I read u could link accounts. Trying to figure out a way to get paid. Marketplace site wouldn't take my tracking nu...

Delivery

Is there a way to verify an item is able to be delivered to location, some trucks don't go down roads due to being too narrow and don't want to buy something and it get returned because it can't be delivered

Resolved! Voiding an Ebay International Standard label

So, eBay defaulted to EISD on purchase where the buyer had selected and paid for USPS Priority ( and yeah, I don't even offer EISD) I realize this after printing--my bad. I to void label and lo and behold here are my options whereas USPS domestic lab...

Why do buyers ask what the shipping is, shouldn't the listing tell them?

I had a guy from out of the country asking if I would ship to his country, which was Argentina. I checked and it wasn't one of the ones the international program banned. Then he replies back what the shipping would be, and I'm like doesn't the listin...

Can you link Marketplace account to Ebay account?

USPS shipping and tracking "misinformation"

I purchased from an eBay vendor and, subsequently, received USPS tracking information that my package had arrived. I went downstairs to my building lobby to find nothing. I contacted the vendor, which suggested I look around in the lobby again, look ...

Printing a new shipping label after voiding a label for an item

I had to void a label due to an error on my part. Now i am trying to print a shipping label for the same package and cannot figure out how to do it. Anyone have a way to do this?

refund for postage

I am new to selling on ebay. I bought postage through the app twice for the same package and was unable to print it. I since took the package to the post office and paid for postage there. Is there anything I can do to get a refund from ebay?