Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

International shipping is a joke! To do or not to do?

I used to ship far and wide on ebay. I've shipped to every continent except the poles. I have shipped to countries I have never heard of. Recently, however, I have run into some scams, so I stopped shipping international. Then I read up on ebay inter...

Shipping scam using invalid tracking information

I purchased three items from three different sellers for items that cost around $600 each. I was provided with shipping tracking information from both USPS and FedEx. I never received any of these items even though the tracking information shows they...

Incorrect tracking number or scam?

I feel like I have been recently scammed, not only by a seller, but also by ebay resolution center. Filed a claim for package that I never received. However, the seller provided a tracking number that was not associated with my name and address at al...

Final fees and postage outside of eBay?

Do I understand correctly correctly that you just added the postage my client paid ($60) to my final disposition fee total?? Are you people out of your minds?

BUYER PURCHASED ITEM, THEN ASKED ME TO HOLD THE ITEM TILL MONDAY THE 27TH??

HELLO, SO I HAD A BUYER PURCHASE A ITEM TODAY, THEY SENT MESSAGE TO ME AFTER PAYMENT AND ASKED FOR ME TO HOLD THE ITEM UNTILL MONDAY THE 27TH BECAUSE THEY ARE LEAVING FOR THE WEEKEND, I SHIP SAME DAY OR NEXT DAY, I HAVE 1 DAY HANDLING TIME ON BECAUSE...

Resolved! Shipping materials

I am appalled at the number of sellers who use USPS padded envelopes (brand new) as packing material and not for the shipping itself. No wonder the costs of shipping keep rising. Besides that - it isn’t right/legal to use the materials in this way. D...

Resolved! "Request total from seller" is not working

I won an auction item, but it was listed that it may not ship to Canada. I contacted the seller prior to bidding, who replied he/she is willing to ship to Canada.After the auction ended, I requested a total but I keep getting:" You can't request a to...

Resolved! Combined shipping for small CDs but not large box sets?

Hi - I haven't been able to find this in previous posts, so I hope it's not a duplicate question. I'm selling a ton of CDs - some singles, some small box sets, some large LP-sized box sets. Because the large box sets require special packaging, I don'...

Message saying postage was short

I mailed a 7X7X6 Priority Mail box with three little spice jars in it. When I weighed it, it was under two pounds. EBAY sent a notice that USPS weighed it in at 2 pounds 12oz. I opened a dispute with the USPS because there is no way that’s true.

I paid for something 3 days ago and the seller has not sent my items I paid for

Resolved! Item not received, tracking not updated in about 20 days

I ordered an item that was supposed to arrive june 24, 2020. Last tracking update was june 23, 2020 saying its in transit to next facility and nothing since. Its currently july 17, 2020 (around 10pm). Ive put in 2 research requests from usps, and no ...

Resolved! Seller Communication

what happens if the seller doesn't respond to any of my messages?Is there any other way to contact the seller?How do I let eBay know about the seller?

Buyer claimed he received an empty box

Hi I sold an item recently, buyer claimed he received an empty box, ebay to me to get the letter from usps as item weighted correctly at the time of delivery. Its a expensive item

Resolved! What kind of (USPS) box do you ship a Yeezy V2 in?

Sup guys,I have a pair of Yeezy V2's with OG box, size 11, and just I cant seem to find the right USPS box to make it work for shipping. I can fit every other shoe box just fine with the necessary "alterations" to the USPS boxes I've tried, but I jus...

Buyer selected Fedex, I'm not seeing options in eBay Shipping Labels for Fedex

I only have multiple options from USPS. Not options for Fedex / UPS / eBay. Buyer selected Fedex at check out. What should I do? It's a domestic address, not a PO Box.