Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Global Forwarding Service

I'm recently new to selling again on eBay, and sold my first item in a long while. I'm concerned now, I went to check my sale to start the next steps and saw an International Fee. I'm thinking, what?!?! Not in the US?! So I look into it and get find ...

How are GSP shipping rates determined?

Does anybody know how GSP shipping rates are determined, please? I am in Europe and pretty much stopped buying from the USA after great many sellers switched over to GSP because it is such a rip off for the buyer, both in terms of the inflated shippi...

User avatar by Adventurer
  • 128 Views
  • 1 replies
  • 0 helpful

Resolved! Postage cost

I have been printing shipping labels for $.53 or $.93 cents but on the last couple of orders the shipping cost defaults to priority mail and the options are all much more expensive than those prices. I send only standard 5x7x1 cardboard envelopes wei...

User avatar by Adventurer
  • 141 Views
  • 2 replies
  • 0 helpful

eBay global shipping - is this right?

I sold a wireless hot spot to someone in Zambia. The buyer contacted me wondering if it would be delivered soon. I shipped it May 5th and on the 17th last tracking says entered country. But I also noticed that expected delivery says July 17th!?!?!Is ...

Resolved! How do I confirm I shipped it?

So I just learned that E - Bay wants you to print out a label and when you scan it ships. Nobody told me this. I sent the item the customer bought from me. But I used my own label. How do I let E - Bay know I went to the post office yesterday and shi...

User avatar by Rising Star
  • 259 Views
  • 10 replies
  • 0 helpful

Late shipping

How does a seller avoid a Late Shipment when the requests item to be shipped later because he is out of town

po looses shipment with tracking i have to refund buyer The buyer didn't receive the item Request

The buyer didn't receive the item Request Buyer requested a refund Message the item has not arrived. I contacted the seller and they recommended opening a case for refund. it appears the item was sent, but tracking shows it was lost in the mail after...

Puzzled by long pauses in USPS transit

Here is an example that puzzles me. This is First-Class Package Service. I understand the first step was the label printing. The next step says shipment received, package acceptance pending. What is happening during that step? Don't they scan it at a...

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User avatar by Adventurer
  • 340 Views
  • 11 replies
  • 1 helpful

Resolved! eBay Standard Envelope - Cant Generate Label

So we have been using the service for about 200-300 items.. I wake up this am and try to print tracking out and I continue to get this error : Something went wrong and we were not able to generate the label. Is the service currently down? I dont see ...

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