eBay

Canada Post - no tracking updates after item arrives in Canada

Hello everyone.I'm facing this problem: whenever I ship something to Canada, there are no further tracking updates once the item arrives in Canada. The last status is "accepted by destination post for processing". I attached response from Canada Post...

International Shipping Costs me 7x more than buyers

Hi, Fairly new seller here. all of my products are listed as calculated international shipping, and when I calculate the costs to send to (lets say, Canada), it shows my cost would be $2.20 for an envelope through usps first class international. This...

mailers for comic books/graphic novels

Anyone have a product they like which is sold here? I have been using cardboard and bubble mailers and a got a complaint of damage a time or two. I do have fold-up boxes I use for books, wondering whether to just use those or if there are good produc...

OP ED: Item specifics

To the moderator: I'm a seller (and a buyer) and I swear your item specifics are exhausting for a seller to complete. Please tell the executives, to cut down on the item specifics. No one knows what "theme" means" or "accents". I often wonder if you ...

Can I use my e-bay shipping account to mail something personal?

Scammed with fake tracking number

Hey guys I was recently the victim of the shipping scam thats been going around and I have some advice to help you get you're money back quickly. First and foremost DO NOT FILE YOUR CLAIM IMMEDIATELY. If your shipping label is through usps you need t...

Shipping

There are three circles on the order info page. They are titled Paid, Shipped, and Delivered. The Paid circle became filled green with a checkmark after I paid for a item. The Carrier is USPS. After the item is dropped off at the USPS office by the s...

Invoice discrepancies

Not sure if this is the right area but I have a discrepancy on my invoice. I purchased a label from FedEx for $10.48. On my eBay invoice it said $11.27. I contacted eBay. After the discussion, which they said they’d call me back after researching it,...

Different shipping address needed for invoice

Hi I have a person who won 3 auctions of mine. She sent a message requesting combined shipping before she pays for them. Not a problem. Went to send an invoice found out the address that she has was an international one which I do not ship to. I sent...

Buyer started return request but never returned the item

Buyer said that the item was not as described and opened a case. I am just wondering how long is the buyer given to return the item? It’s been a couple of days. I’m new to all of this. The buyer seemed rude and isn’t communicating with me.

Is it a good idea to get a PO box for a return address to help prevent identity theift?

I keep hearing your information can easily found if someone really wants to. I was wondering if it might be a good idea to get a post office box for an ebay return address to help prevent identity theft. Once you find out you are no longer getting yo...

Shipping from Europe

Hi! This is my first time trying to sell something on ebay but I don’t know anything about shipping. I want to sell something from Slovenia, EU on ebay and I don’t know how to calculate shipping costs since I have no idea where the buyer would be fro...

'Live' item sellers, have USPS delivery times improved in the last 30 days?

Water Gardening/live pond plants are my most profitable sales items, but this Spring/Summer USPS killed too many of my packages! One week alone, eight out of twelve customers reported receiving dead plants - because USPS had taken 8-14 days to delive...

Strange occurrence: expensive item came back RTS, address buyer gave was to a Post Office?

I sold a camera lens for a little over $500. The buyer paid a day later. I packaged and shipped the item as usual using Priority Mail. A few days later the package came back to my doorstop with the message "return to sender insufficient address". I m...