Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Label Created

Dear buyers stop saying an item is shipped when a label is created, because it has not been shipped until the shipping facility has received the item in hand. I worked in the USPS and this is misleading the consumers and is unethical

eBay Standard Envelope for Trading Cards, Stamps, Postcards & Coins up to $20 to United States

Having issues with receiving purchases when a seller uses this method for shipping.. the esus tracking number provided says it was delivered ,but it shows it was at a post office 100 miles from me, than says out for delivery and than delivered ..and ...

postage

I'm new on here and I sold my first item last week and I printed out the mailing label went to the post office and found out I needed more postage. So I got it which meant I got a new tracking number that I sent to the buyer. I check the tracking num...

PRIORITY MAIL THRU E BAY. IS IT INSURED?

Sent a package to a buyer with a priority mail thru e bay. It arrived broken. She sent photos and I gave her a complete refund. Am I insured with priority mail thru e bay?

Removal of Phone Number from Shipping Labels

Hello, I see that my phone number appears on my shipping labels when I ship to a customer. I know that shipping entities like UPS and FedEx require you to have a phone number, but what about privacy issues? I do not wish to be contacted outside of th...

Buyer Returned Completely Different Item

Good afternoon, I sold a brand new computer to a buyer. A few weeks later he told me he didn't want it anymore and wanted to return it. I told him that is fine as long as it's in the same condition (sealed), which he said it was. I just received the ...

Resolved! Delaying shipping paid item per customers request

Please advise if it’s okay to hold shipping for a paid item, per customers request and if so how long can It be held for? Thank you

Selecting shipping date when purchasing label

I don't see where I can select the shipping date when I purchase labels. Has something changed?

So how much is eBay's charge for shipping?

Is it added into the sold cost of the item?

Vacation

How do I handle shipping - going away for 2 wks

Resolved! Camera and Rechargeable Battery - Shipping Concerns

I'm considering selling a used camera I have here. It has a rechargeable battery in it, which was separately packaged and I had to plug into it when I bought it. Are there any special considerations I need to make in terms of packaging this and shipp...

change on shipping page

In the past, "purchase shipping label" was in this spot. Now it requires an ADDITIONAL step to the drop down box. I understand Ebay wanting sellers to leave feedback, but I do NOT leave feedback unless buyers does so first. Please change this back an...

Consolidation center

If my buyer does package hasn’t arrived and gets a refund will I get my item back? Sitting in Miami, going to Chile. First time doing this. Never again. Is there a way to contact them to get my item back?

Packing Small Items

I print my LabelsWhich are 4x6I have Small ItemsLooking for feedback on how others handle shipping a small item in a 4x6 boxAnyone get complaints packing 4x6?Thank you!

How do I "ship" an item when offering local pick up?

I recently found some antique glass bowls that two members of a social media group I belong to have expressed interest in buying. One lives only a few miles away, so I want to offer him the opportunity to pick these dishes up in person should he win ...