Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Shipping single order in two separate [ackages

I sold 6 very heavy album type books to a single buyer. All the books were paid at the same time with one shipping charge for all. I would like to package and ship these books in two separate boxes. I am handicapped and cannot carry one single very h...

User avatar by Thrill-Seeker
  • 197 Views
  • 7 replies
  • 0 helpful

Does eBay back you up for a shipping delay?

I had sent an item out to Florida. It was shipped on time via USPS Priority Mail. To my surprise, I got a notification fairly quick saying item has not arrived. They are updating the tracking, but the last 4 updates has just said “Item arriving late....

ebay standard envelope 3z weight limit

My question is will 2 regular sports cards in 2 penny sleeves and 2 top loaders along with a team bag weigh 3z or less so that I can ship ebay standard envelope?

User avatar by Not applicable
  • 365 Views
  • 8 replies
  • 0 helpful

shipping from location

Dear friends,May you be safe and healthy!!! The item stocks of my business are located in different cities in the United States (California, New York, New Jersey, etc.).Therefore, I have a problem with using "US" for the location in the listing of an...

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What is up with USPS insurance claims?

The item I shipped arrived broken. I filed a claim online. I provide all the information, including a photo of the broken item in the box, proof of value, and proof that I refunded the buyer. I've done this just a few times in the last 10 years and I...

Seller has an item I want but won't ship to the UK (only US). Is there a US intermediary I can use?

As the title says, a seller has an item I want but won't ship to the UK (only US). Is there a US intermediary I can use? The idea is that the seller will ship to the intermediary's US address and then the intermediary will ship it to my UK address. I...

User avatar by Adventurer
  • 2013 Views
  • 15 replies
  • 1 helpful

Buyers keep the lot and get refunded both postage and item cost no matter your settings.

The buyer need not use the label and return at all! In all three of my experiences I Never received the item back from the buyer when they issued a return. They simply wait for eBay to step in and return their money and further the postage ( even if ...

Buyer states they didn’t receive the package.

I received a message from a buyer that stated they did not receive the package, even though the tracking shows it was delivered. I sent them the tracking and this is the response I got. “yeah ik but I was on vacation and jus can back and I ask my nei...

Reminder for new USPS rules in April...

Just another reminder about the new size rules and their fees starting in April. (insert eye roll here)Parcels that exceed one cubic foot (1,728 cubic inches) are charged based on the actual weight or the dimensional weight, whichever is greater (see...

User avatar by Scout
  • 735 Views
  • 13 replies
  • 1 helpful

Ship Station problems voiding shipment

Ebay offers only one choice for shipping....Ship Station. I use it for Ebay and also for MarketPlace shipping. Today I produced and paid for a shipping label and realized after printing it out that there was no delivery confirmation on the label. In ...

Shipping

I have almost 250 sales on Ebay, mostly stamps and you know how much those weigh! Almost 25c percent of the time, once a stamp has been purchased and I try to ship it with a Ebay envelope the LOUSY Ebay shipping system NOT WORK. Again, I just sold on...

User avatar by Adventurer
  • 62 Views
  • 0 replies
  • 1 helpful

ebay standard envelopes - recent issues

Has anyone else started to have more issues with ebay standard envelopes? I have been using to ship sports cards for a while. My packaging, weight, etc. all comply and I have never had an issue. I have made no changes to the way I ship them. But late...

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