Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Buyer filed for a return, I approved but Ebay closed because they claim it didnt get shipped back.

So to make a long story short, I got a return request for a defective item, approved it pending return, ebay closed the request because they showed they didn't send it in time. I received it today, the cutoff date was yesterday so it had to be sent b...

shipping rates are expensive!!

Is it possible to make a shipping deal with UPS? I live in Egypt and I want to ship products, but the shipping rates are expensive. What is the best way to ship products internationally? Is it possible with FedEx and eBay partnership I can ship!!Can ...

FedEx Smartpost issue. Package delivered, Buyer says he never got it. Ebay/FedEx useless!

Where do I go from here??Sold a doll for a list $10. Shipping cost was $16. Buyer paid. Fedex smartpost. Tracking says delivered. Buyer says he never got it. He checked with FedEx on his end supposedly and they were unable to locate. Meanwhile, I con...

USPS & I made a mistake, very confused on course of action

I have a buyer who recently contacted me saying they received the wrong item. This means that USPS sent out a Medium Flat Rate Box with a Padded Flat Rate Envelope Shipping label on it, and a Padded Flat Rate Envelope with a Medium Flat Rate Box Ship...

Resolved! USPS Expected delivery at 7:30 PM

Hi there! I was waiting for my USPS package to Arrive today but it says USPS Expected Delivery Between 10:00am and 2:00pm earlier. Later I checked my USPS Tracking it changes to USPS Expected Arrival and Delivery on Thursday October 6, 2022 by 7:30pm...

I shipped the item but do not know how to advise Ebay of that. I notified the buyer for sure\

but Ebay tells me I'm overdue on the shipping.

Sending digital tickets through message

Does anyone know how to send digital tickets through ebay message?

Filled Cart

I believe there should be a seamless method to combine shipping when a customer fills their cart with my items.

Ignored by seller

I bought a bike from Huffy I sent them 5 messages regarding shipping nothing no response! I don't want it anymore! How can a company or seller ignore customers??

safest way to ship $650 iPhone overseas without getting screwed or scammed?

Handling a carrier adjustment due to buyer missing apt number

I recently sold an item and it arrived to the correct address listed and it was adjusted since it was missing the apartment number. The adjustment was automatic and I had no say in it. I was charged for that and wanted to know what I could to handle ...

Says delivered but not delivered, next step? Need Help.

I sold an item through eBay, I bought the "Require Signature Upon Delivery", AND the "Liability Coverage" Insuraces when I purchased the Label. I shipped the item like normal and the tracking says it was delivered. However the buyer messaged me and c...

Revenue Assurance appeal approved

I am a seller. USPS charged me extra postage through ebay. However, I paid the extra postage at the Post Office when dropping package off. On 8/29/2022 USPS approved an my appeal request for refund of money paid for extra postage at time of drop off....

Resolved! Estimated Shipping With New Shipping Tool

I was permanently switched to the new eBay listing tool tonight. I called eBay and they said, "use calculated shipping" until they fix it. This is complete nonsense since it was like this 7 months ago. I don't mind all the "details" that you have to ...

Usps package pickup restrictions

I use the USPS app when I schedule a package pickup and a few days ago I noticed this new text that mentions restrictions for my address. I wonder if it says this for everybody or did I get singled out since I chose the wrong package option? I'll adm...