Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Tracking info update

Update as of 7/2/25:"We have identified a segment of orders with inaccurate tracking events and are working to update these events with accurate details. For Item Not Received cases where we have been asked to step in and help, we’ll place the case o...

Shipping Required timeline

The fact that ebay has a requirement that sellers ship the item in a timely manner is a joke !I currently have (6) items I bought and paid for on 10/31/23 and 11/01/23. They all show this information:Order shippedOrder date:Oct 31, 2023When you click...

How to set "pay from ebay balance" as the DEFAULT for all shipping methods instead of 'paypal'.

Or at least for default for all that ebay allows (USPS, ebay international, etc). Currently, may default is Paypal, and I do not see a setting in my account that allows me to select 'ebay funds'.

Tracking USPS in possession of package for 10 days now 😩

I mailed two packages on 11/29. Thank goodness I had the clerk scan as receives. No other movement / tracking since. I’m in the Midwest… Is this happening to anyone else?

Pitney Bowes label return address

This is kind of stupid but when I print a label, my own name is now shown on the return label, not my eBay name? I cannot even see where my personal name is in the files, maybe it was when I registered as an eBay user (could it have been in 1997? LOL...

Buyer purposely refusing to sign for purchase. No recipient found.

Buyer purchased items valued at $1100 that is comprised of scientific equipment with a no return policy. After the shipping label was created and the items already in transit I see a message from the buyer requesting to cancel the order because they ...

Negative Feedback In Regards to Shipping Issue Outside of my Control

I haven't posted on this board much in the past 3+ years I've been ebaying, but so far my topics have been about how to deal with negative feedback and the issues with eBay standard delivery. Today, after nearly 2 years from my last post, I'm here to...

Priority Mail package tracking shows "arriving late" for almost 2 months

I just got a message from a buyer who told me they haven't gotten their package yet. I checked and they are correct and apparently SUPER patient because the tracking shows on Oct 17 that the package is "in transit to next facility, arriving late." Th...

Shipping Empty Boxes

Hello everyone... smile... I am some collectible empty boxes and am trying to figure out the best and cheapest way to ship them... I am thinking a padded envelope might be an option... concerned about the box being damaged during shipping... I could ...

EIS may protect sellers from refunds, but ......

..... not from dealing with buyers who botch their EIS returns. Oy. (EIS = eBay International Shipping) ---------------------------------------********************---------------------******************-------------Uh.I didn't reply to the first one,...

Do you report buyers who abuse the return system?

O.K. a single report is not going to change anything. But if all sellers report any buyer who abuses the system eventually at least some of the buyers would get tagged. This is the comment I got from eBay upon reporting an abused return: We'll review...

Ebay Standard Envelope

I know they scan at sorting machines, but I'll have 10 envelopes ship out and 1 will never get an origin scan. A couple of times I have just refunded the buyer after they reach out and say they never received it. I tell them if the item arrives they ...

When did UPS start using private vehicles for delivery? Strange shipping experience as buyer....

I just had a item arrive via UPS that was supposedly shipped via USPS back on Dec 5.I won the item on Nov 28 and shipping method shows USPS Expedited Service $8.95. Est, Delivery showed as Dec 10 through 12. Seller had 0 feedback. It was a $3 item wi...

Resolved! buyer put wrong addressee in

I have a buyer who put the wrong addressee in and I have already shipped the item. They just reached out to me because they realized this. They want to know how it can be fixed before the package is due to be delivered on Monday so they can receive i...

Question about printing postage

I am a very infrequent seller and I have a question, hopefully it isn't a stupid one.If I print postage off Ebay to save a little money, can I print the postage on a regular piece of paper and tape the postage to the package? Thank you !TammyNew Hamp...