Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

How to add second shipping option to listing?

I used to be able to add additional shipping options to my listings but I do not see an option for this anymore. I can add 1 and only change that instead of adding another. Did they remove this option?

UNJUST eBay

I sell IN GOOD FAITH on eBay, with 100% feedback, ZERO complaints against me, and this is how eBay repays a loyal customer of over 20 years! Unbelievable, I would have never believed eBay capable of this. Very good conditioned dolls...Very good condi...

PLS HELP with shipping!!!

Hello,i purchased an item from a seller where he stated that it was local pick up or buyers responsible for shipping, the item is located in NJ and I live in GA. I have tried several different ways to find out if there is any options for shipping thr...

just got a package back "return to sender for postage"

I shipped out a package on MAy 8and was watching the tracking--a few days later the tracking says "return to sender" I contacted the buyer to see if there were any issues the reply was "no" and if there are any issues she contacts the seller first--s...

Resolved! USPS First Class wieght allowance on Ebay versus at the actual post office

I can't seem to find this anywhere on eBay's site.My question is when shipping something under 16 ounces on eBay they let you ship from 1 to 16 ounces and it is considered USPS First Class. When I go to the actual post office to drop off and give it ...

shipping options

So very tired of sellers who offer only a single shipping mode. Priority mail is for speed only, and is excessively expensive, especially for heavy items. I, for one, do not accept shipments by priority mail, and am tired of having to approach nearly...

SNAD case - Buyer not responding

About 2 months ago I sold an item on ebay (~$300) and had noted in both the pictures and the description some defects. Nearly 30 days after the original sale the buyer opened a SNAD (Not as described) case. I immediately responded to the buyer with s...

Shipping to Italy - Item might contain a lithium-ion battery, which Italy prohibits

Hello,I sold a bluetooth headset to a buyer in Italy. I read the prohibited and restricted items that USPS posts for Italy, and one of the prohibitions is "Lithium cells and batteries — including items containing lithium cells and batteries under 135...

Resolved! first time return ever + shady buyer

To start off, I'm only selling things I'm trying to get rid of in my home. Mostly just action figures and cards, nothing wild in there. A month or so ago, a buyer contacts me and ask about one of my items that he/she was interested in. It was an acti...

Resolved! International seller won't tell me if they received their product back

I purchased what I thought was a good camera from a seller in China. It turned out that the camera I purchased didn't have a auto focus and the playback feature wouldn't play back anything if you record something over a minute. I let the seller know ...

Resolved! ETA Malaysia to South Africa

Hi, I purchased an item on 03 April 2017 that was just under $50 and the payment cleared straight away, it is being shipped from Malaysia to South Africa with Standard International Shipping but there is no tracking number. I have no complaints and t...

is there an option to allow customer to choose their own shipping?

is there a way as youre posting your item to allow the customer to choose their own shipping choice? like example 1 customer may want cheaper standard someone else maybe expedited etc?

The GSP that takes forever

Does anyone else see the obvious scam here?I buy an item in London and the seller sends to GSP In UK which is actually Pitney Bowes. A full week later I get 6 ridiculous messages telling me my item is "cleared custom" and "with destination carrier" o...

package to australia going through canada?

LZ542724556US This is my tracking number. This package is going to australia...this is unusual in my experience. Anyone have a similar experience?? Why would it go to Canada first? Thanks..

Resolved! Free Shipping / International Buyer

I just listed an item for sale. I selected the Free Shipping Option. I had someone make an offer on the item from Italy. I'm fairly certain I had global shipping program enabled. Am I just going to be responsble for the shipping costs to the GSP loca...