Over a week ago, I shipped an item and it was at the buyer's door in
less than 48hrs. Unfortunately, the USPS could not complete the delivery
and marked the package as "no access" in the tracking record. Today the
buyer opens a INR case. I respond by...
Just had an item returned to me by eBay's global shipping program
because "the international address is either incorrect/incomplete or not
supported by the international shipping carriers used in the Program."
Well ain't that just a kick in the nads?...
I had an auction end today and the winning bidder immediately requested
an invoice. Nothing new, until I went to do so and there was no cost in
the shipping field. I had set a flat shipping fee for all USA bidders
and activated the global shipping op...
I recently sold a decades old stereo reciever on eBay to a buyer who
claimed it was damaged in shipping. Buyer claimed the receiver was
crushed and an internal component was lost in shipping. eBay forced me
to accept the return. Ther reciever arrived...
Is there a way to block specific members from contacting you via
messaging? I am having trouble with someone who has never purchased
anything from me sending silly messages nit-picking at my listings. I
have already blocked them from bidding on my au...
I am happy to report that eBay has just closed the case in my favor,
based on the attempt to deliver the package last week. If the USPS ends
up returning the package to me, I will certainly refund the buyer's
purchase price. As I mentioned somewhere ...
Yes, I did update the tracking number to the case page. I also mentioned
it in a message to the buyer. It has been on the item detail page since
about 15 minutes after he paid. To be honest, I don't really think the
buyer is a scammer. I do believe h...
Yes, I did upload the tracking # by clicking on the appopriate link on
the case detail page. That was in addition to telling the buyer to check
the tracking information on the item detail page to see that the PO
attempted to deliver the package on 5/...
I have called eBay twice and been told there is nothing that the CS rep
could do. I was told to work with the buyer and/or let the claim process
run its course. Hard to work with someone who is not responsive. Letting
the claim go forward ends with m...
I checked the tracking on the USPS site and the last entry is the same
as shown on eBay tracking - May 17 "no access." I don't follow tracking
on my items and was not aware that the package had not been delivered
until contacted by eBay about either ...
