Shipping

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No refund 2 weeks after returning item. What would you do?

Long story short, I purchased an item that was listed as "brand new", but there were hairs in it (it was a flat iron for the hair). I contacted seller, she apologized and said it was a floor model, and I could send it back if I'd like. I sent it back...

returns

Hi, I sold an item in June 2017 and now the person wants to return it saying they just opened it and it was the wrong item. Her reason is grieving for her dog. I really need some advice on this one!

Arrives before Christmas

Thanks so much eBay........ My listings now say that right below where you bid. It ends tomorrow on the 15th. I have a 3 day handling mostly because if they pay on monday, I can schedule a pickup Tuesday and it will be scanned in on Wednesday...... A...

Resolved! Shipping label won't print due to error: "Street address may not exceed 40 characters"

Ship Label won't print due to error: "Street address may not exceed 40 characters" . I verified buyer (in Mexico) is exceeding 40 characters +8. Item and shipping are paid, but attempts to communicate w/buyer have failed to get response. I'll give it...

Resolved! International Shipping and Exclusions List

Good morning, If i choose "no international shipping" on my listing, do I still have to fill out exclusions list? I get messages from buyers in other countries with offers, but I only ship domestic. Thank you. Cristina

My experience with global shipping return request "changed mind"

Im posting this experience for others that run into similar situations and also hope to receive further insight from other sellers who are experienced with this. So far in my research I dont think Ive found a GSP shipment discussed, that was returned...

Yaesu 5R, sold sent w/insurance. Buyer requests return, says LCD broken. What are steps I must do?

This is my first experience with this. I need someone to tell me what to do step by step, please.I sold A Yaesu 5R radio, packaged it very well wrapped in bubble wrap, tape, and sealed in a box. Buyer messages me, says they received the radio, but it...

Deception from the seller

I ordered my product on December 1, by the 8th I noticed the seller had printed a shipping label but it had never been picked up. I asked the seller if he had updated tracking info he said it was shipped on the 4rth. On monday the 11th I told him I h...

Timeframe Of Buyer Returning Item Question

I have a buyer that is suppose to return an item by a specific date. I was wondering, if I don't receive the item by the set date, does eBay close the case automatically or can I close it manually without penalty?

How long for package to be returned by Pitney Bowes?

I sent a package to the GSP distribution center in Erlanger, KY, but the package did not have the reference number on it. The buyer then decided they didn't want to use the service AFTER the package was already shipped there. How long would Ptney Bow...

SNAD return - seller hasn't refunded- How do I get Ebay to step in?

Hi everyone, I recently returned an item with a SNAD claim - the item was broken. Seller agreed to the return and I shipped with the label provided. Ebay's return process shows they received the returned item on 12/7 and that I should be issued a ref...

Get ready for more lost or stolen packages

https://www.washingtonpost.com/business/economy/your-10000-packages-arrived--and-theyre-causing-all-kinds-of-problems/2017/12/08/85be0244-c00d-11e7-97d9-bdab5a0ab381_story.html?utm_term=.8467409fefa2

buyer wants a refound, claimed that he did not recived item

Hello I sent the item to buyer. Today I recived the message from e-bay that buyer did not get the item and that he wants a refound. I have the tracking number and information that shows that he get the package 2 days ago. I wanted to inform ebay with...

Resolved! i can't track my item, can i trust in the seller or ask refund?

I bought a item in 14/11/2017 with this track RB024808812MD and i cant track it in nowhere, there are no shipping time in my ebay. i asked the seller for some information and he doesnt know why the post office dont update the track... I emailed the s...

unreceived item

I SELL STAMPS FOR MORE THAN 10 YEARS AGO I CANNOT EXPLAIN THE RISING LEVEL OF UNRECEIVED COVERS BY THE CLIENTS AND ALL MY OLD CLIENTS HAVE NEVER PROBLEM WITH UNRECEIVED POST !!!!