Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

buyer had not updated address in ebay

My buyer had an old ship to address in eBay. Luckily she still knew the landlord and was able to get the package returned to me. She wants me to ship it to her, but the time has expired to reprint or void the shipping label. She is willing to pay for...

2018 Winter Blizzard Long Island New York

Please be advised of the Blizzard conditions here in New York, mainly Long Island. Everything is shut down, no work no school, no way to get items shipped out etc. I contacted my buyers and I also contacted Ebay as well. Ebay has not posted this and ...

USPS Insurance or ShipCover Insurance?

hi all been reading that shipcover insurance doesn't include reinbusment of shipping cost if an item is loss.So I'm assuming including shippi g with the price ...ie free shipping, would be a way to get the full cost back (item cost plus shipping). An...

No returns accepted, returns request refused

I recently sold a used item and on my listing I selected the 'no returns' option. I also stated on the listing that I would not accept returns due to the type of (physical) item I was selling. The buyer opened a request for a return stating the reaso...

Shipment to Australia gone wrong

1/1 - Sold item to buyer in New South Wales, Australia postal code 2162. 1/2 - Item shipped (label printed through ebay). 1/4- Tracking shows "on its way to Chestertown, MD zip 21620)1/5- Tracking seems like it has been corrected and shows it is now ...

How long past delivery due date is TOO long?

I purchased an item from Spain on the 30th of December and it was posted for shipment on the 2nd of this month. The tracking info appears to terminate with a Jan 5 statment in Spanish that the package was recieved at an airport (no mention of what ai...

Resolved! FedEx asking for buyer's phone number...won't let me continue with label printing

I just sold a Navajo rug, and had entered what I thought the dimensions were on a mailing tube I had special ordered to ship it in. Well, the mailing tube was slightly too small in diameter, so I have had to improvise, and have got it safely packed i...

BEWARE: GSP Programming Glitch

This drum has probably been banged in the past but the International Shipping section of a listing has a major glitch that has probably cost thousands of dollars for sellers on packages shipped internationally.If you check the GSP box to use the prog...

Ebay did not recognize my printing the shipping label on Jan 15th.

I printed the shipping label and shipped a return item back on Jan 15th, but got an email on January 16th stating the case was closed due to not printing the label on Jan 15th, but I did. How can I contest this?

Anyone having trouble printing Canadian shipping labels on USPS thru e-bay?

Postage went up . all domestic labels printed ok grabbing more $$ from us for uncle sam --- ok with us - they do provide great service for us. i am able to buy label for Canada but just when i hit purchase and expect a label to pop up on my screen i ...

EBAY vs. PAYPAL for appeal

Long story short: I've been treated very unfairly by EBAY as a buyer.If I appeal to EBAY first, does that mean I can't appeal to PAYPAL if EBAY denies me again?

How do i add a Primary Ship from Address in the addresses

How do i add a Primary Ship from Address in the addresses I can set up the shipping (when buying) and return address, but I don't see where to add the Primary Ship From - does anyone have any tips? See screen shot

eTRS Commercial Plus™ pricing: how much does 300+pkg/mo Seller save on each 15 oz 1st class USA pkg?

At http://pages.ebay.com/usps/USPSsavings.html I see rates for CP ebay labels pricing but wondering how much i can save, if any.( although, for some reason, ebay label printing only works while i my PP balance is over $100 no matter what i update fun...

Unjustly accused of being a liar.

I have no where else to vent. I have been a happy ebay'er for many years. That all ended today. I had a decision made against me in a undelivered package case. The real culprit is UPS but I have to prove that with absolutely no help from ebay or the ...

Item not received, stuck in transit!

I purchased an item that was shipped out on Jan 18. It had a "guaranteed by" date of Jan 20. The item was not received by that date and EBay offered a voucher. However, it has now been 4 days later and the item is still stuck "in transit" each day th...