Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Resolved! Bought Item, Need To Return It Months Later, Seller Says OK, Anything I Should Know Before Shipping?

So the story always goes, you buy an item and it turns out you didn't want/need it so you start a return. Long story short I didn't find out that I didn't need it months later, way past the Seller's 30-day return window. I messaged the Seller recentl...

What is the Global Shipping Program, and what is PBI?

Are sellers aware of how negatively the Global Shipping Program effects business?

I have been disappointed with the GSP since the beginning. It takes significantly longer to get my orders, and it costs more! 5 day deliveries started taking 2 weeks once the GSP was instated. At first it was fairly easy to talk a seller into shippin...

Buyer Returns Damaged Item Before Insurance Claim

Hello eBayers, I'm a fairly new seller, and I'm looking for some feedback.I recently shipped one of those fancy Vueve Clicquot champagne holders for picnics and such. It's designed to insulate an expensive champagne bottle and flutes without them bre...

Item not received, stuck in transit!

On Jan 6 I ordered several items from China to the tune of $80+. It was mailed a few days later and tracking was provided. Estimated date of delivery was March 5. Item has not arrived and the tracking info has been stuck on "in transit" since Jan 12 ...

Resolved! Seller can't send a return shipping label and I can't open dispute

I've received the damaged fishing rod from US and started the return process. The seller agreed to a return, but can't buy a return shipping label (international shipping). Now I'm supposed to send items back. The shipping will cost me 300 usd (UPS) ...

PayPal won't release money to ship

I'm having a difficult time shipping items that people pay for.I'm having to use my own money which is on a prepaid card whichmakes it very difficult and time consuming to do. Can PayPal preapproveshipping funds if they are in the account??Not a happ...

Resolved! USPS Not Scanning Packages

Hello! my package was mailed on march 9, but since march 10 the only update has been “in transit to next facility” with no time or anything. i discovered that they’re not even scanning my packages and it’s probably automated. what do i do?

Post Office No Longer Has To Scan Tracking (Some) Numbers When Picking Up Packages

I just got off the phone with my local post office here in Florida, and was told that the local Tampa District has decided that carriers in this district only have to scan six packages when they do a package pickup. If I'm sending 10 or 15 packages, ...

How do I get ebay to step in and help?

i send item back.deadline was 13.today is 14 and i can't see option to ask ebay for help.anyone know what i missed?

usps lost item, buyer opened case

So I sold a pretty high priced item ($200) on January 24, shipped the next day and even got signature confirmation and made sure I got a receipt from the post office that I dropped it off. It's been 16 days and the delivery status has not updated say...

What are my options???

I sold an iPhone over a week ago. The phone was unlocked, we have been using it for the last 3 years and been on 2 different networks during that time. More than a week after the item was sold and delivered I received an email from the buyer saying t...

ebay and USPS?

Been away for awhile and haven't been shipping...but I just noticed that when I click "Print Shipping Label" it is trying to get me to print/connect my ebay account to UPS?Is there no more option to print USPS when you click on "print shipping label"...

USPS package stuck in transit for 2 weeks

This is my item transcationstuck from 26 feb In Transit to Next Facility Feb-26-2018, 00:00 AM In Transit to Next Facility Feb-25-2018, 00:00 AM In Transit to Next Facility Feb-24-2018, 00:00 AM Departed USPS Regional Facility Feb-23-2018, 08:05 AM, ...

How do you list the package size for USPS poly mailers?

Say that I'm shipping small things that won't get damaged and weigh 3-4 ounces on average. I'm used to shipping boxes and thick/padded envelopes. Is putting in the size for a poly mailer required or just the weight only? Of course, items move around ...