Shipping

Forum Posts

Sorted by:

Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Warning from Ebay when I request a return and shipping fees

I really resent the fact that I get messages from ebay when I go to make a return saying, "you recently made a return for the same reason, this could affect your ability to make returns in the future."If I buy something from a seller and it is not as...

Resolved! USPS shipping fees are actually more than ebay listing states

I have noticied from time to time that even though I enter the kind of shipment (package, etc) and enter measures and weights, ebay calculates certain shipping price. But when the item is sold, and I need to print the USPS label, prices goes up. Same...

Returns Too High?

Yes, thanks to Ebay's flawed return policy! Sure, buyers just select "not as described" no matter what the REAL reason is. Return shipping is on me! No problem. What a joke!

Screen Shot 2018-03-26 at 7.41.27 PM.png

Resolved! Basic Store - Where can I see the difference between buyer paid shipping and what I paid?

Did I gum up? SNAD/return label

Hello, I called the Ebay automated system to check up on a SNAD item that has not been returned to me (today was the deadline). The system indicates I need to send the buyer a return label. When I accepted the return - isn't that automatic? For a SNA...

Shipping time and returns

So here is the situation. I went to purchase a new video display cable for a laptop. Found a seller that I thought was in Georgia. Paid for the express shipping so I could have the part needed sooner ( within 2 days). In the time being, the laptop im...

Paying for returns and labels

When a buyer requests a return for a defective item, does Ebay automatically require buyers to pay return shipping? I agreed to a return and on the next screen popped up options for me buying a return label. Is this just an option IF I want to buy th...

Resolved! Question about Refunds: HELP!

I am a seller that doesn't sell a lot, here is my question: A person wanted a refund because they bought the wrong nail polish, so I sent a refund through Paypal and the refund went through. But now I realized that I also need to cancel the order on ...

Retail Return rate is around 8% Yet you chastize ?

Received this offensive email suggesting my return rate is high.. it's about 3% which isn't too bad in my niche, since customers love to make false returns etc.. Anyway, retail return rate is about 8% and yet i am told mine is high because it's %3? S...

Question about tracking

So I tracked my item all well until the 24th of March. Ebay doesnt want to scan the date so I cant find out info about my package

Guaranteed Delivery - Ebay is automatically opting me in on May 1st

Anyone else receive an email stating their eligible listings will be automatically enrolled in guaranteed delivery for the month of May? I've had the opt in button on my home page for quite some time but kept ignoring it as I ship USPS First Class an...

Shipping and insurance for a $5,000 international sale.

Hello All,I have an item that could sell at $5,000 or more. The chances are that an international buyer would be the highest bidder. I have been researching over the past few weeks my options before I list the item. Does anyone have any suggestions o...

Resolved! Tracking not working??

I shipped a package Priority 2 Day shipping yesterday, and it still says information available soon on usps website and says nothing on ebay????? The number is correct also.

Tuesday March 27th Ship Date Is Missing for Printing Shipping Labels

Tuesday March 27th Ship Date Is Missing for Printing Shipping LabelsThe Post Office does not list this as a Holiday.Please fix the drop down list to include Tuesday - items are tagged asneeding to be shipped by Tuesday !Thank You

Resolved! Can't print shipping label

What is the problem with printing shipping label? This afternoon when I try to print a label....it shows as always today's date (March 26). But in the drop down menu it shows the 28th and 29th....but why can't I print it for TOMORROW - MARCH 27th. It...