Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Guaranteed Delivery - Ebay is automatically opting me in on May 1st

Anyone else receive an email stating their eligible listings will be automatically enrolled in guaranteed delivery for the month of May? I've had the opt in button on my home page for quite some time but kept ignoring it as I ship USPS First Class an...

Shipping and insurance for a $5,000 international sale.

Hello All,I have an item that could sell at $5,000 or more. The chances are that an international buyer would be the highest bidder. I have been researching over the past few weeks my options before I list the item. Does anyone have any suggestions o...

Resolved! Tracking not working??

I shipped a package Priority 2 Day shipping yesterday, and it still says information available soon on usps website and says nothing on ebay????? The number is correct also.

Tuesday March 27th Ship Date Is Missing for Printing Shipping Labels

Tuesday March 27th Ship Date Is Missing for Printing Shipping LabelsThe Post Office does not list this as a Holiday.Please fix the drop down list to include Tuesday - items are tagged asneeding to be shipped by Tuesday !Thank You

Resolved! Can't print shipping label

What is the problem with printing shipping label? This afternoon when I try to print a label....it shows as always today's date (March 26). But in the drop down menu it shows the 28th and 29th....but why can't I print it for TOMORROW - MARCH 27th. It...

BUYER IS A THIEF

Hello, I am ebay user gralis81 from Lithuania.I have a problem with my buyer.So I will describe situation shortlly.Buyer bought one coin from me (https://www.ebay.com/itm/222834691712?ssPageName=STRK:MESOX:IT&_trksid=p3984.m1559.l2649)He paid quickly...

Explain this eBay

Do we need to read between the lines here? eBay sure does not explain it. eBay says "eBay guarantees the delivery dates and MAKES IT RIGHT if the buyer ever experiences a late delivery--no matter the reason". Well, eBay....who does actually MAKE IT R...

ongoing issue with no reponse - after receiving an product that was not authentic

I purchased an item brand new supposedly "original", the item came in good timing when checking the item against an original product I saw that the item purchased on ebay was fake! I contacted ebay and they've requested that I fill out some documents...

Need an opinion

I recently bought this: https://www.ebay.com/itm/Pentax-Super-Takumar-200mm-f-4-Lens-MINT-glass/183116608263?ssPageName=STRK%3AMEBIDX%3AIT&_trksid=p2057872.m2749.l2649 and received the pictures attached with the fine yellow dust. The seller is tellin...

PBI / global shipping not good for Canada

2018 and global shipping no better for Canadians. Most Canadians live very close to US border. However must use PB international. For example recent item I bought, was 2 hours away drive by car, but took over a week to deliver.

Returns

I purchased a pair of expensive headphones $200 expensive, and they weren't authentic, didn't Bluetooth and had little things broken off of them from the start. I've compared the pair to an authentic set and differences are definitely there!! I know ...

Return/Exchange and Refund requested: WHAT DO I DO

I sold an item that didn't include a certain part that was in one of the pictures from the manufacturer website. However, when the buyer expressed really wanting that part to be included or a refund, I immediately purchased the extra part, and the bu...

BUYERS RETURNING DIFFERENT ITEMS THAN WHAT WAS SHIPPED

I have had this happen several times now. Either they ship a different, broken item back, or they use the item for their needs (like a car test kit) and then say it was defective and return it, basically getting everything for free at seller's expens...

buyer requesting item shipped to different address

I sold a shirt and the shipping address it to a person in C/O a business. Not super strange but then I get a message from the buyer requesting that I send it to a different person in C/O another person at a seedy motel in another state where the weat...

Buyer won't pick-up item held at Fedex

I sold an item and mailed free shipping with Fed-Ex Ground,insured for $560.00 with direct signature on 3/17.The buyer was highly annoyed that Fed-Ex created a Delivery Exception on 3/20 since he wasn't there to sign for it. He complained I didn't te...