Shipping

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Do I still have seller protection from ebay & paypal if I ship to a different non verified address?

My buyer sent a message asking me to ship to a different address than the one on file through ebay. He paid with paypal, but also this is not a verified address through Paypal either. I called ebay customer service and they said it's ok to ship to a ...

Unable to deliver item, problem with address?

I was checking the tracking info on one of my orders I shipped, and said "Unable to deliver item, problem with address". What does that mean? The buyer hasn't contacted me about it. Should I expect an INR case to be opened? I would hate to refund on ...

Misleading shipper location

I purchased a shirt because it showed the seller was located in the US and since we're moving soon, I wanted the assurance of getting it faster. If I hadn't cared about where it was coming from, there were other shirts I liked better. Now, I found ou...

Resolved! Free Shipping Listing in USA -

When I create a "Free Shipping" item and use the GPS in kentucky what does someone that is located outside of the US see regarding shipping fees in the listing for that item? Does the listing he sees make it clear that the "Free Shipping" only applie...

Ebay labels skipping orders when printing!!!

Ebay labels is not generating all of the labels that have been purchased. For example, I had 30 sales a few days ago and I went through the bulk shipping method to get them purchased and printed. Once I got to the page to get them printed, it generat...

Resolved! Media Mail not on shipping options?

As of last night, Media Mail does not appear as an option on the drop-down list for shipping items. It was there a few days ago. Anyone know if this is a new policy, or did it get left out by mistake? I don't find anything on the USPS website about t...

can i still get a refund if seller no longer registered on ebay

I have emailed a seller about a refund in which he agreed. After I shipped my order back I found out he is no longer a register user. I am still able to get a refund or did i get shaft.

The estimated date Ebay is giving for FC is 12/23, but the cut off is today.

I've had several customers buy items shipping First Class today. I have one day handling, so the packages will go out tomorrow (12/20), which is past the USPS cut off for First Class delivered by Christmas. Why are they saying that the package will g...

Combined shipping for 6 items...buyer is returning ONE AT A TIME

SO, apparently there is a loophole in ebay's return system that allows buyer abuse of returns with ebay's blessings it appears. A buyer purchased 6 videogames from me, 6 different auctions ending the same day. I combined the invoice, and shipped as o...

Possible Buyer Fraud regarding the Global Shipping Program

An international buyer purchased a figurine from me and filed a claim...not with Ebay, but with Paypal...that the item was damaged in shipment. I asked for proof of damage and he sent me a photo of the item...WHICH IS APPARENTLY PHOTOSHOPPED TO SHOW ...

printing postage unavailable?

I'm trying to get labels printed out so I don't violate eBay rules and miss the deadline, yet when I try to print postage I get the system unavailable message. Does this mean I won't get dinged by ebay or does this mean that they specifically made it...

Memory card

9.29.17 bought a Samsung memory card 250GB, it turned out to be defective, losing files. what do I do to return or exchange?

Shipping

Ahlstrand Marine is well respected in the Ebay community and has been since 2001. With Ebays change in the way on time shipping is calculated we have gone from a "Top Rated Plus" seller to below standard with actions thretened to our Ebay store by Eb...

Seller is not listening

I asked the seller to give me a full refund before they shipped it and they decided when they saw the message to send the item and not give me my refund which I no longer wanted it from them but they still sent it and I still want my refund and I'm n...

Shipped Item with Tracking Never Received

Hello, everyone! I spent nearly $350 on a PC processor the other day. I was estimated to arrive on the 15th and I still haven't received it. I'm aware it's the holiday season, so delays are okay. The tracking information hasn't updated on eBay or Pay...