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Forum Posts

I Wish We Could Use This Policy as eBay Authenticate Does

I wonder if we used their policy for our return policy they would allow it? They won't. "If the returned item is not the same item as the one sold, not in the same condition as sold, or the eBay Authenticate tag has been removed or otherwise damaged,...

Insufficient Address

I have bought from a seller on the 5th on December and the seller contacted me saying that he received the item back and had the notice “Insufficient Address” what do I do? I had my apartment number first, then my street name, then my apt number.

Return reqest by buyer

I shipped out an item and described it to the best of my knowledge as new in package as it was. i opened it to photograph. well buyer is saying it is a second and wants to return it. he said there was sloppy hand painted dates on neck behind scarf. S...

User avatar by Pathfinder
  • 227 Views
  • 2 replies
  • 0 helpful

Buyer returned item after ebay sided with seller

There is a first time for everything it feels like. As a seller on ebay, I have had several negative experiences historically, however, recently, a buyer whom tried every trick in the book to put one over on me, filed a claim and ebay sided with me, ...

Fake PAMP Gold Bullion 1oz, Return possible?

Hello, I have recently bought and Pamp Gold Bullion 1oz on ebay. After I have received "bullion". I went to the jeweller, and test if the gold is legitment. The Pamp gold bullion was sealed in plactic case, so they CUT OPEN the case. Well the "gold b...

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HELP!!!!!!!!!!!!

Hello, I ordered a pair of slippers but they are two sizes too small even though I ordered my size and they SAY they're an 8. One has a little split on the top which will spread in time. I can't wear them. I got the seller to take them back but they'...

Several "UNDELIVERABLE" orders coming back

In the last week, 4 have been returned by USPS as undeliverable for a variety of reasons (no such number, no mail receptacle, no forwarding address). The address match what's on the paypal transaction too. 3 of them were from new buyers, which makes ...

Accepted best offer / charged maximum fees for List price.

Listed my item at a starting auction price with best offer option. Took a best offer but still charged the percentage of the total starting auction price (plus shipping). Why? Because of greed by this website. I might also add that I recieved several...

User avatar by Adventurer
  • 378 Views
  • 9 replies
  • 0 helpful

eBay needs to do better

How come I buy something from October didn't receive anything as yet and EBay isn't doing anything about it

User avatar by Rising Star
  • 152 Views
  • 1 replies
  • 0 helpful

Resolved! Delivery attempted when business closed for day, package marked Refused

I get all my eBay deliveries sent to work. Yesterday USPS attempted delivery of two packages at 6:03 pm, after the mailroom was closed for the day. Instead of marking the tracking as Business Closed and trying again the next day, they were marked as ...

Resolved! Buyer changed his mind with "Ordered by mistake" 5 days after ordering and item shipping

Hey all, Last week I sold and shipped an a couple items, which are "Out for Delivery" currently. The buyer just messaged me with a cancellation request saying he "Ordered by mistake" and wants to return the items. He said his son ordered what he thou...

User avatar by Adventurer
  • 381 Views
  • 6 replies
  • 0 helpful

Buyer wants to make an exchange

Hello all! I tried to find a similar post but I can't. So a buyer wants to exchange a pair of shoes for a bigger size. I just don't who pays the shipping? Does the buyer pay both return shipping and the shipping again to for the correct size he wants...

User avatar by Adventurer
  • 217 Views
  • 2 replies
  • 0 helpful

Is it worth taking someone to small claims court($760)??

I purchased a bag from a seller and requested to return it because it was literally 'trash' on the inside and the buyer didn't disclose that! I had a really hard time getting a return label because each time I would open the label it would show the i...

User avatar by Pathfinder
  • 1178 Views
  • 5 replies
  • 0 helpful
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