Shipping

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Tracking info update

Hi all, we've received word from our Shipping team addressing the issue with USPS shipping labels showing delivered already. "We've identified a small number of USPS tracking numbers for eBay-purchased labels that show tracking activity—such as a 'De...

Resolved! 2/04/19 - Bulk SHIPPING LABEL printing stopped working for me (I have to print ONE LABEL AT A TIME )

Monday 04 Feb 2019 - Bulk printing of eBay shipping labels (and packing slips) suddenly stopped working for me (at a critical time) today. (After I select, say, 10 orders for which I want to print labels, I get a blank screen when I click the SHIPPIN...

Is there right now problems with the delivery of items comming from china to the US?

Hi there, and has anyone purchased anything from china lately? had any trouble with items not arriving? I need to purchase some items from a seller in china.. but was told that since the commercial troubles over us-china, there would be problems with...

Paid for an item, cancelled immediately issue

Question. I paid for an item instantly, upon noticing that the wrong thing was selected i cancelled virtually immediately and then notified the seller at the same time as well that id like to cancel it. Cancellation sits around until today it looks l...

help with global shipping label

I have sold an item to someone in Puerto Rico. The item is eligible for global shipping. When I print the label it goes directly to the buyer, not to the shipping center in Kentucky. HELP!

Resolved! What happens when you send an item out in working order but either postage or buyer breaks it?

I'm looking to sell some pc parts but I'm afraid if I get a bad buyer who breaks it or it happens to break in postage that I will lose a lot of money out of the deal, do I get compensated if a bad buyer breaks my item and claims it was broken when it...

Resolved! Seller refusing to deliver three days after item was won.

On eBay saw an auction for an iMac which was a 2013 model, now six years old. However, it was listed as "new" in two places.So I send a question to the seller asking for clarification on the use of the word new in this context.Â Get back a blunt resp...

Expedited Shipping from seller 7 hours away.

Anyone have an idea on how long it takes for USPS "expedited shipping" from a seller in a neighboring state? More specifically a seller 444 miles away (6 hours 57 minutes)Thanks.

Resolved! USPS charging customer for underpaid postage?

I mistakenly used a USPS Tyvek envelope instead of a Flat Rate envelope. I did not know the Tyvek mailers were not flat rate. I recieved a message from the buyer that his USPS office charged him to recieve the package. I already paid to ship it out, ...

Ebay auto approved a return beyond 30 days, and CS refused to help

I just received a return request, which ebay automatically approved, and is asking me to providd a return shipping label. I offer 30 days free returns on my items. Item was purchased and shipped on June 28, delivered on July 1 and return requested/ap...

Shipping Discounts

With shipping prices going up, I am wondering if there are any cheap shipping services out there. I seen Shipstation, Stamps.com, are any of them cheaper than eBay/PayPal shipping fees? Do you know of any that are cheaper?

Partial refund

How to issue a partial refund

How Can I Resolve This ?

Early Jan. of this year, I purchased a watch ($160) from what seemed like a reputable seller (LuxyVIP), based off of hundreds of reviews. I used my debit card via PayPal to pay for this item. Tracking info was updated on order upon shipping and a few...

Resolved! Shipping label - not printing customer's new change of shipping address

This is more to report a technical problem with printing shipping labels and invoices rather than looking for an answer. When a customer sends me a message after they purchased the order giving me a different shipping address, even though I go in an ...

Asking Ebay to step in (after 30 days) or report a seller

I purchased one a 12-month subscription to a premium music service. The seller terminated the subscription after 30 days (which happens to be both the duration of a free trial, and the point at which the "Ask Ebay to Step In" option disappears.) The ...

I bought a FedEx label /w EBay, but its past that date. Will their pickup carrier still honor that?

I bought a FedEx label via eBay ON Sunday for Tuesday. I scheduled a pickup for that date. The pickup guy comes and doesn't knock or blow the horn. He barely leaves and comes right back into my driveway and stops(MUST HAVE SEEN ME IN ORDER TO MAKE TH...