Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Packing items for shipping

I got into a bit of a debate with another seller (in my city) about packaging items for shipping. I sell coins, tokens and sometimes mint sets. One of my strategies is to put all mint sets and largish items in a clean ziplock bag (which is actually d...

Shipping Baseball Caps

Hello, just wanted to know the BEST way to ship Baseball Caps! I was going to use a Large Plastic Mailer, with the Cap between two pieces of Cardboard, but wasn't sure HOW the Buyer would feel getting His Cap that way. Boxes can make the Shipping Cos...

Resolved! How to use USPS Regional Priority Boxes (Post January 2019)?

Hi folks,I have some USPS Regional Boxes A & B that I don't know how to use with the Ebay Shipping Calculator.I saw in an older thread that for the A boxes, for example, you could just put in the size of the box and 2 lbs - the 2 lb rate was like a f...

Resolved! New Seller, need advice on cancelling transaction b/c of scam

I think I just encountered my first scam and need some advice to help handle the situation... Context: So I'm selling headphones, listed as "buy it now or best offer" and got an offer around $30 more than the listed price, so I got excited but was a ...

(2019) New Label Printing page FedEx FAIL!!

I accept that eBay is going to force everyone to use their new, made-for-smartphones page. Whatever.... But their new labels page prints FedEx labels vertically instead of horizontally!Like tons of other eBay shippers I use an inkjet printer and 2-to...

Weird situation with a buyer who wants items shipped together but paid with different paypal account

All my items are free shipping. I had a buyer contact me asking if they bought two items could they be shipped together. I replied they would be shipped in one package if bought at the same time, but no discount since I use free shipping. The buyer t...

Buyer Protection

I bought a brand new unopened phone from someone 3-4 months ago, and the screen has gone out on it. I contacted Samsung regarding a warranty repair/replacement, but the phone turned out to be a non-North American phone so they suggested I contact Sam...

The buyer leaves a positive Feedback and money is off hold but the buyer still request Refund

What will happen if the buyer leaves a positive feedback and your money if off hold but the buyer still requests a refund?

Buyer Started A Return 7 Days Ago

So this buyer opens a return saying she found better price. That was on Aug. 14th. Status on that return still shows "waiting for buyer to ship". So, if I understand correctly, if still not showing shipped by tomorrow (22nd), EBay should close the re...

Shipping Nightmare! FedEx SmartPost Is The Worst Shipping Company An Ebay Seller Can Use

A little over 2 weeks ago I ordered an antique glass item. My seller accepted an offer I sent her. I almost always look at the shipping method being offered but for some strange reason I didn't notice until after I bought the item that she was using ...

USPS Retail Ground Calculated Costs Far Less For Customers Than Seller

This keeps happening over the last few days. Seller pays 13.14 for retail ground, purchase of shipping through eBay 27.87 I contacted customer support last evening for another listing that had similar discrepancy and was told it was a glitch on their...

How to ship funko pops in Canada?

What is the best and cheapest way to ship funko pops from Canada? I am new to shipping and I would like to understand it before I send something off for way more than I should. I have found many videos and websites to do with USPS but I live in Canad...

USPS did not scan the package until it reach to destination city

USPS did not scan the package until it reach to destination city, it happened to me last year at Christmas season, USPS scan the (Shipment Confirmation Acceptance Notice) PS Form 5630, November 2006, PSN 7530-08-000-4335 at the time of pickup the pac...

Shipping video games in/from Canada

I am new to selling and I have no clue what the best option to ship video games is in Canada. I have looked it up on google and most posts come up with using a bubble mailer, or box. However, how much would it cost and whats the best option? If you c...