Shipping

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Seller Protections are in place for sellers impacted by severe weather

We are actively monitoring weather conditions across the country and assessing potential impacts to shipping and delivery operations. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about shipping del...

Estimated shipping times severely off - can other sellers comment regarding times

I noticed my estimated delivery times on listings are showing 2 weeks from the day of purchase. I ship same day using mostly priority or express. Talked to C/S told nothing they can do, and would report issue. Ok i'll wait ?!?!?! in the mean time if ...

Resolved! I sold a item and the buyer has not paid and will not respond to invoice or email.

I know this is probably a "basic" question and I have looked to try and figure it out myself. I see where I can cancel the order but it does not give me the option to click on the buyer has not paid. I got the option to open an unpaid item request. I...

USPS Failed To Pick Up Orders from Mailbox Due to Snow

Every day I put my ebay orders into my mail box and USPS has never once failed to pick them up. But today we had heavy snow in my town and unbeknownst to me, my packages sat in my mail box all day long and it wasn't until hours after my Post Office c...

Listing when postal rates are going up

What does the eBay shipping calculator do when rates are going up? For example, if I list an item before the change in an auction that ends after the change, does eBay use the new rates to calculate shipping costs from the start of the auction, or on...

Priority Mail Cubic postage from Pirate Ship

Has anyone used Priority Mail Cubic Rate postage from Pirate Ship? Is it on the up-and-up? In case you're not familiar with Priority Mail Cubic, it's a rate that charges by distance and volume, rather than distance and weight. Unlike Priority Mail Re...

Shipping boxes from USPS with eBay logo

@webbsmarine @stuff4divas @webbsmarine , you recently asked for the link to obtain eBay co-branded boxes. Here is the link: http://uspssupplies.ebay.com/uspsweb/catalog

Canada to US (Colombia?) shipping problem

Hello, apologies in advance if I’ve somehow put this in the wrong section. I am a seller who sells specifically to Canada and the US only. Today someone bought an item from me. This buyer is in Colombia, but the shipping address is in Florida. The bu...

China Sellers misrepresenting location...Important Proof/facts

I purchased a 7" item from a supposed US seller that was delivered cracked. I contacted seller and they said a replacement would be sent but would have to come from China. Seller kept stalling and replacement still has not been shipped. I started inv...

Ebay Global Shipping Program

Sellers beware using the Global shipping program.Sold an item on Ebay under the Global shipping program , shipped the item to Kentucky as required by Ebay, Ebay shipped it to Spain, the item got lost or stolen , the buyer never received it, he filed ...

fed ex charges

Is there any way to see my fed ex charges on my account without scrolling threw my monthly invoice. I spent some time on the phone with fed ex today and they are kind of sketchy. I shipped something on business fed ex account and was told it was $44....

Resolved! Why does eBay make opting out GSP difficult

I understand that eBay tries to manipulate sellers into GSP because they make bucks ( I understand but do not like)…. however there appears to be a new gimmick used by eBay to sneak your posting into GSP...… even though I have created shipping option...

ORDER ARRIVED "UNIT" 33126 (USPS, DORAL). OUR ZIP IS 33191 (MIAMI). ALMOST 2 MONTHS WAITING! HELP!

Hi to all at Ebay Community! Our last order has not received at all.... AFTER ALMOST 2 MONTHS. WHAT CAN WE DO OR EXPECT WITH THIS DELAY FROM USPS FROM DORAL TO MIAMI, AFTER ALMOST 2 MONTHS WAITING FOR IT ???? PLEASE HELP US OR RETURN OUR MONEY ASAP !...

SELLER Question - Bulk Shipping Label Tool - Wrong Return Address

When I use the Bulk Shiiping Lable Tool it populates the wrong return address (specifically the name on the return address). Printing an individual label works fine and populates the correct name/address. I've updated both my addresses in the "My Acc...

Shipping labels not printing correctly

I am having some problems printing ebay shipping labels. I've been selling and printing labels through ebay for about 10 years and I have not seen this problem before. For many years I just used a basic ink jet printer to print my labels, but about 2...