Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Return privately or through ebay?

I bought an Asus zenfone recently. The title was not working for parts but the description said no such thing.I emailed the seller and was assured this phone will work that he had to title it that way due to not being sealed in box and no ear buds in...

Resolved! First Class or Priority

I sell some clothing items that are under 1 pound to ship, First Class. But, I want the Customer to have the choice of Priority Shipping if they prefer. I have a Policy that is called First Class or Priority, Customer Choice, I have selected First Cl...

Resolved! Help! Item delivered to wrong address!

I bought a $210 SoClean 2 CPAP cleaner for a Christmas gift. E-Bay sent me a shipping message stating I'd receive it on Monday 12/9; however, when I clicked on the tracking no. it said it was delivered to Lexington, Ky. I'm in Central, IL! I wrote th...

Top of labels cut off when printing with Dymo 4XL, Printing without saving?

Greetings! New to the seller community... but did a lot of searching on this topic and couldn't find this specific answer... When printing labels with my new Dymo 4XL, I have an issue with the top 1/8" or so of the label being cut off, and I'm afraid...

#shippingselfiesweepstakes

#shippingselfiesweepstakesELF ON DUTY #shippingselfiesweepstakes

Resolution center

Hello, I asked eBay to step in for an item that has not arrived .The case is resolved 29.11. , with following answer - "We didn't receive valid tracking information from the seller"But I haven't received a refund . http://prntscr.com/q9665zDo I have ...

Refunds

I recently bought an item for $189 this was £155 Sterling. The shipper said my purchase could not be delivered a month after purchase. The shipper refunded $189 to which I received £144 Sterling. I have lost over £11 on an item I didn't receive. To m...

Resolved! A few quick Shipping questions

Hello community, I am new to selling and wanted to ask a couple of quick questions. I've done my research but just wanted to clarify on a few things! If the listing says USPS Parcel Select Package but I switch it to a faster shipping USPS Priority Ma...

Resolved! Tracking or following FedEx charges in eBay?

Hey, probably an easy answer to this and something I should know.... How does one track or "see" what FedEx charges have accumulated on their account, BEFORE the monthly invoice comes out? It sure isn't rolled into the details section (All Account Ac...

Item smells horribly like cigarettes, but seller won't return.

I recently purchased a collectable offline. Anyways, I thought all was great til I opened it. A horrid stench of cigarettes came out. I took it to my family members and said "does this smell like anything?" and everyone agreed cigarettes. I messaged ...

Ebay shipping vs. paypal

Hello.I have sold a few things on eBay before and I wanted to know if shipping is cheaper elsewhere. For a package that is 14 ounces and is 8x6x6, eBay is charging me $7.35 - $9.30, First Class. But when I go to PayPal.com/shipnow and enter the same ...

Are Ebay Returns Now Auto Authorized Despite Your Settings?

I just had a buyer buy an item and want a return (reason: looked better in the pictures)Ok, no problem, my return policy is 30 days, no big deal.The problem is the way I found out: auto authorized by EbayWhat?I looked at my return settings: auto auth...

Shipping calculator issues

Added 4 options for shipping, but calculator will only show 1 or 2, not all the options I added. Does anybody know if Ebay has officially recognized that they are having a technical issue with this? Definitely the wrong time of year for shipping calc...

Seller Being Difficult on a Return

Purchased a heated vest advertised as a man's. Got here and it's definitely a woman's vest. (Zipper on wrong side, barely fits my skinny hubby. ) Contacted the seller and am being told it's not 1950 anymore and the zipper can be either side - suck it...

Estimates on the shipping calculator

Does anyone know why the shipping calculator is showing such a big difference between parcel select ground and retail ground on packages over 15". Parcel select ground is about twice retail ground and they both travel the same way. Parcel select grou...