Shipping

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Is there a solution to not being able to print fedex in half sheet format 8.5"x11" yet? Is it me?

Ever since they added fedex to the new label "flow", I have not been able to correctly print a label. I can buy it but when it is sent to the print page as a pdf- it is in the vertical orientation ( like reading a book). I need it to be sent over in ...

Guaranteed delivery seems confusing and/or misleading to me.

I sell more than I buy, so didn't realize that most items you look at to purchase say "guaranteed delivery by such & such date" on the listings and shipping tabs. Then I found out that information changes somewhere along the line at check out and swi...

Quaranteed Delievery Question.

I am curious to know where I can find a guaranteed delivery date on an item I purchased. I thought there was one, but didn't make a note of it. Now when I pull up the item I bought, it only shows a guarantee date of 8-17 for buying it today. It is a ...

Resolved! Item sent via eBay shipping label was potentially misdelivered, what are my best options?

So I sent a package to a customer and they notified me today that the tracking number said it was delivered, yet it had not arrived. So I check the tracking # and it does say delivered, but it has a different zip code than what the buyer's address is...

eBays response time to complicated Resolution Center Case

I paid for a very pricy (more than $1000) camera on eBay. Item says delivered on Saturday, but seller didn't upload the correct tracking until Sunday. Found out Monday of the news but no package at my home... After talking in detail with the seller i...

Can you set GSP for just one item ?

I have never used the GSP and want to offer it for a single item (A large photo album) I recently acquired. I don't want GSP on any of my other items as I do ship them worldwide already, as white envelope shipping.

Placing inventory on hold

How can I place my inventory (about 150 items) on hold for a week? I will not be available to ship anything during that time. All my items are buy it now, no auction items. Any help will be appreciated.

Just Curious, has anyone ever found a way to not issue a refund on a return?

I have been selling on Ebay for years and I consider my knowledge of their policies to be second to none. Just curious if anyone has ever had any luck with not issuing a refund on a return? In other words, Ebay lets you "report a problem". I tried a ...

Non communicating seller

I ordered this item on August 4th, as of today August 11th, it still HAS NOT BEEN SHIPPED. I have sent 3 messages to the seller inquiring about shipping and have recieved NO RESPONSE. At this point, I am frustrated, and eBay's "help" page just has me...

Any advice on getting EBay to actually read your messages before siding with buyer in a dispute?

We have a buyer who did NOT read the description for one of our rings, bought it, then asked to return it as it was in the mail. We do not offer returns due to many people buying our rings, wearing them for special occasions then returning them THUS ...

The USPS dropping the ball on orders I had over the weekend

I shipped 6 orders yesterday morning from sales over the weekend. They were picked up yesterday as I had scheduled. I noticed this morning they still weren`t even scanned. I called my PO and she told me we had a substitute yesterday and that we don`t...

do you refund shippin on a free shipping sale if the buyer has a wrong addres

do you refund shipping on a free shipping sale if the buyer has a wrong address

problem shipping item priority box not big enough

Hi guys... Sold my very first ebay item and am having an issue shipping it. It's a large sized bag that won't fit in the largest priority size box so I purchased a larger box at my own expense thinking it wouldn't be a big deal....it was. The post of...

Resolved! Seller lied that have sent a order

hello,I have that problem - two weeks ago I bought something from Singapore. I paid the item right there, and wrote to the seller that I want it with fast mail. He answered that this is possible and I have to send more money. I paid as he said, even ...

How many of you use Regional Rate B USPS boxes; no longer an option on the New Shipping Screen.

How many of you use Regional Rate B USPS boxes; it’s no longer an option under the New Shipping Screen. I have items that fit perfectly into a Regional Rate B Box, yet it appears it is no longer an option under the New Shipping Screen, for now I can ...