Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

USPS shipping confusion, please help

The usps shipping is stuck here for days, i don't know if the package is lost. seller didn't respond my messages...will this tracking number be fake? Has the seller sent the item yet? if the package is in Chino, it would only take 10min drive to get ...

New shipping prices

Has anyone noticed a sharp increase in USPS cost of shipping a first class package? The price nearly doubled between when I listed the item and when I shipped it. I ended up having to make up the difference and losing money on the transaction

Pay for shipping through eBay or CC

Hi all Just sold my first item in a long time. So apparently PayPal put a hold on my funds. No worries. However when trying to print a shipping label through eBay it goes to PayPal where PayPal declines it. I have a CC on file with PP as a backup met...

Resolved! FedEx SmartPost doesn't use FedEx anymore?

Did something change? I have used FedEx Smartpost shipping for many years. The Ebay-provided label always had both a FedEx bar code and a USPS barcode on it. FedEx would take the package most of the way, and USPS would take it to the final destinatio...

I can’t refund a buyer, help!

I need some help or advice. I am a new seller and I sold an item to a buyer. The buyer wasn’t happy with the item so a return process was started. Then I got my item back and tried issuing a refund but it won’t work. So I look into the issue more and...

clarification needed on courtesy refunds of shipping by a CSR

this one has really been buggin meI have been told many conflicting tales by customer servicemy tale of woe is a sad 4 years in the makingthe shipping program at ebay has had a few conflicts with international shippingthere is finally a tech ticket o...

I thought USPS was CLOSED Labor Day?

Well, I went to put out the daily shipments today (Tuesday) and found a First Class package...Tracking screenshot below:

I didn't receive my items and eBay didn't refund me

So I bought three 1/6 scale resin heads for my figures. And the guy didn't ship it for like two weeks. I send him some messages, but he never responds. It's marked as shipped all of a sudden. Ok great. But no tracking number. About a month goes by, s...

Resolved! Item bought & paid for / can't print the label because of a postal error! HELP!

I sold a purse to an address in Portland Oregon. It was buy it now immediate payment. Now...she gave me a Portland Business Address...but when I looked her up it says she is based in KOREA. Now what? I tried twice to print the label through ebay….no ...

ebay money back guarantee

i purchased a gold necklace for £850 to receive an envelope with nothing in it on the 15/8/19i sent in the police report form to ebay to which i got a response from ebay saying..I appreciate your efforts on providing us the Police Incident Report. I ...

I have not received my refund

Hello! I have one problem. I have returend one item and have not received my refund. I contacted the seller and asked him to return me the money. He did not replay. I contacted ebay. They did not replay to me either. What should I do? Should I sue eb...

Partial refund can't mark dispatched.

I provided a partial refund on postage when customer bought two items separately. I did it on one transaction on PayPal and not on or via ebay. Ebay record is showing that I issued a full refund for the item and I am unable to mark as dispatched. I k...

eBay-USPS mutual finger pointing

After my item sold, I purchase a shipping label through eBay, printing it out, and dropped it in the mail. However, it was delivered to a different address. I called USPS, and they said that the shipping label must have been wrong, because their inte...

Return request.

HelloI posted this on another board, but this seems like a board for my question.HelloI'd like an opinion on a return request.I sold a black leather Coach handbag on 08/28. I had it for a long time and was happy to finally sell it.I just recieved a r...

Shipping to US territories

I feel like eBay does a bad job protecting sellers, I have been scammed a few times already. I no longer offer shipping outside main US states, all items require signature...I feel like auctions should not give the buyer 48 hours to purchase- I can’t...