Shipping

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Item I need to return is not appearing on my Purchase History

I purchased a set of headphones in a private auction 2 weeks ago with a 60-day return policy. The item was defective upon receipt and I want to return it. However, the item does not appear in my Purchase History, so I am not able to continue with my ...

Resolved! Need Help from eBay - Unable to Ship Due to Website Bug

This is a signal flare for help. I've tried everything else, so maybe this will be seen by someone who can help. Screenshots are below the message. There is a technical issue with the eBay shipping label page that is costing me greatly in money (due ...

how to return MacBook

hello. I bought MacBook Pro, that works perfectly by description. after using its started to crash every time after awakening. apple support said that problem with ssd and it doesn't match to serial number ssd, but seller didnt mention it, and he sta...

Resolved! USPS Package Pickup

I've sold things on Ebay and the past and I've always used USPS' package pickup services where they'll come to my house and pick up my package from my front porch for free. I've always shipped my items inside of boxes, but now I'm looking at investin...

Resolved! No wonder amazon is doing better then ebay.

So I receive a damged item because it was not properly packaged by the seller. They have there return policy saying they will take a 15% return shipping fee. The package was also opened and wasn't really even packaged. It was in a cardboard well card...

If a buyer says item doesn't match description how can you prove otherwise?

I think this description is pretty clear;It's a little roughlook all the pictures over. This is a good starter piece / place holder until a better one comes along.

eBay Return Policy benefits only buyers?

I sold a laptop to a guy in Florida about a month ago. Before I shipped, he messaged me and said he would be shipping it to Honduras. Btw he only messaged me in Spanish so I had to use Google Translate. So, I packed it carefully with bubble wraps and...

Has anyone ever won a FedEx claim?

Just had to file my first FedEx claim for a $300 radio that arrived damaged. Packaging method was fine, but the box arrived with a big hole and most of the packaging material had fallen out (packing peanuts). Of course, the item was sent back to me a...

Resolved! Help! Late arrival! Item received after claim approved for non shipping

I filed a claim for refund after item didn’t arrive. It was approved. Then a week later item arrived. Now what do I do since it’s closed? What is the procedure for this? Thank you in advance

Track speedpak in the US

Can i track a speedpak after its turned over to USPS when i use the tracking number it stops at arrived in the destination country

Need some clarification on sizing for packages

I have a lot of books I want to ship , but they are above the 12 x 15 inch or 3/4 thickness, how would they need to be shipped? Can you ship a 30 page photo book (Disney art book) with no words by Media Mail (this happens to be a 20 by 20 in book)

Resolved! USPS Priority Mail shipping rules for large packages

I understand that they are new dimensions measurements for USPS Priority Mail when shipping large box packages over 1728 cubic inches. Does USPS really enforce these rules now with Priority Mail? If this is true, then I will lose a big profit margin ...

Has anyone noticed that EBAY global shipping is not competitive with Amazon's?

I have sold with Amazon global. Amazon does not charge customers much more to ship to Europe. If customers have Prime, shipping to London just costs an extra $5 or so plus VAT for my light, tiny product.This makes the buying decision pretty easy for ...

I initiated a return but can't find the return label to print and ship the package back

Bought an item that didn't work. I initiated a return, and the seller has already initiated a refund of the purchase price of the item, and is waiting until I ship the item back to refund the shipping. But now I can't find the shipping label that eBa...

Combined shipping rule savings don't count as discounts?

I have a listing with combined shipping rule $4.95 shipping per unit, and $3.95 shipping for each additional after the first when purchased together. Ebay automatically gives this discount when the buyer purchases multiple items together. But I just ...