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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Dropped off package at post office, tracking number not updating! Help please!

I dropped off about 30 small mailers at my local post office on Wednesday, and now it is Friday and on every single tracking number I click, not a single one has been updated from "tracking number provided." I am getting very worried that they have b...

Resolved! Seller Provided Return Label for Bulky Item, Buyer No Longer Has Original Box Packaging

Hi Community, The Seller of an adult electric scooter Provided the Return Label, which I need to return to them to receive the refund but the scooter is a big Bulky Item, and as the Original Box Packaging was even bulkier and bigger, it wasn't kept. ...

USPS shipping delays..

Just wanted to pass this along. I shipped an item from Michigan to Kansas on April 13th. On April 21st, the buyer asked where it was. April 22nd I went to the po and asked. They said that all the mail sorting centers in Michigan were closed because o...

After 19 Years of Selling on eBay I Can No Longer Accept Returns

Thanks to eBay's new streamlined return policy making fraud as easy as clicking a button, I'm done with returns because buyers changed their mind or decided they didn't need the item they purchased. I've been selling used auto parts for Land Rovers f...

When to request refund for missing item

Hello Need help with a question.Seller sent package from California To me in Colorado.Package was sent 5-14 and still nothing.Tracking still says in transitI purchased 5-12.Any help would be appreciated.

Shipping products / Envio de productos

Is it possible to issue (deliver) digital products (courses / softwares / ebooks) through Email ?If it is not possible, for what reason do most sellers do it that way? Es posible emitir productos digitales ( cursos / softwares / e-books ) por medio d...

Warning on combined shipping postage when buying/printing the shipping/postage label

When combining multiple won items for shipping using the Ebay shipping calculator, I have found that the invoice sent to the buyer shows the correct combined shipping cost - But then when I go to print the postage/shipping label, Ebay will mistakenly...

shipping label purchase 2020.5.18 ae4.jpg

Tracking number inactive for almost a month

Hello, I bought an item from a US seller on the 19th of April and it shipped the next day. I got the tracking number LZ204274014US. At first the package moved very quickly through USPS network, but the status has been the same since the 28th of April...

USPS Priority Mail-I ordered free USPS Shipping boxes 4 times--No Delivery

I m a power seller on eBay --I have been ordering USPS shipping boxes for over 10 years---I Have ordered free Priority Mail boxes many times--No delivery-------Does anyone out there have the same problem--Please let me know . Baxterclothing

3x2 Thermal Label setup

Hello, does anyone know how to set up their thermal label printer to print 3x2 labels. I have a Dymo Labelwriter 4XL that I was hoping to set up for these quick thank you stickers I was going to place in cards. It works perfectly fine for my 4x6 ship...

Resolved! Thermal printer for labels - FedEx?

I am thinking of getting a Dymo 4xl label printer for shipping labels. I currently create shipping labels through eBay and print on a standard inkjet printer. I am switching to a thermal printer for speed and accuracy. Sometimes my inkjet printed lab...

Still haven't receive the package yet after 177. days

Hi there.Does anyone know what I can do now?I bought the product Nov 28, 2019 from China seller and have not received it yet after 177 days.I contacted the seller several times, and when I finally asked him to return my money, he never answered me ag...

Buyer Returns Item in Condition it was not in Previously

I'm sure the topic of eBay's HORRENDOUS support for seller's has been talked to death on these forums but I wanted to share my especially bad experience. So I sold an iPhone on eBay as 'for parts or not working'. The buyer got the phone but then clai...

Resolved! Doesn’t Seem Authentic Return- No Label

Received a fake item (suspected it before it even arrived due to seller’s negative feedback that posted a few weeks after purchase.) Filed a “Doesn’t Seem Authentic” return. Seller approved but did not provide a label. Seller does accept returns but ...

Item Broken After Purchase Delivery?

We had an item deliver that when the buyer said they were putting it on a shelf broke and are requesting us to send them a prepaid postage envelope, so they can return. I'm guessing they didn't notice any damage until they unwrapped it and put it on ...