Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Anybody else have packages just not moving?

I have about ten packages coming and going out that have all been stuck on acceptance for over a week now. I got a message from one buyer saying one package just randomly appeared even though the tracking never updated but the rest are just floating ...

Re: BUYER WINS FALSE CLAIM, REFUNDED WITHOUT RETURNING ITEM!

I have a buyer who purchased my preowned shoes in Canada, stated that the item was not matched with the description and asked for a full refund. I tried many times to ask the buyer to ship the item back, no response. When the return claim expired, eB...

Can I sell something for a penny to use Ebay's Fedex discount?

Person I know through a forum wants to buy a part from me and Fedex shipping through Ebay would be $10 cheaper than any other shipping. Can I list something like a paperclip for a penny which he would buy now, and then I could use Ebay's Fedex shippi...

Fedex Shipping Overcharge? What to do

Shipped a doll via Fedex. Estimated charge for shipping was $24.49. Package weighed about 3 1/2 lbs. and measured about 25 x 9 x 9. On invoice found that I was charged $40.49 to ship the package even though the shipping charge breakdown only added up...

Suspicious buyer for item

NEED A HELP ! today i recieved a message from ebay saying that they detect specious buyer !! few weeks back a sold few two book to that buyer but unable to ship the item due to COVID 19 issue in my country but i received the payment from buyer and i ...

Change in Global Shipping Program?

I have been a seller on eBay for several years and absolutely love the global shipping program. I have sent all kinds of items all over the world. That said, has there been some kind of change recently to what the buyer sees at the beginning stages o...

Shipping Indonesia

I have a potential buyer from Indonesia asking me what his total would be with shipping. How do I figure this out? I have this on the Global Shipping Program. Any help would be appreciated.

Order cancelled refund problem

A seller cancelled my order after i had payed. Seller and I spoke and now paypal said it was refunded but I have not received my money yet. Is there a waiting period like a few days or something? I am very confused because ebay sent me an email sayin...

Can't combine shipping on multiple "Buy it Now" items

Even though the box that says "Require immediate payment with Buy It Now" is unchecked in all my items, multiple customers have reported that when they try to buy multiple items, ebay reports that I do not combine shipping and will not allow them to ...

Scammers

Take caution buyers, of scammers. They are all over eBay. I was sold a mask and a set of filters (by two separate sellers from the same company) that I never received. I was lied to by the first seller and fought for a refund for days. I was sold the...

Shipping Label-Invalid State

I recently sold an item, and I’m now printing the shipping label. When I click purchase, I get the message, Shipping Label, Invalid State. I’d like to ship it as soon as possible, so any help would be great.Thanks.

Is international shipping delayed?

Is shipping to Switzerland delayed? I shipped out since March 30th and since April 3rd all it's showed is "the consignment has left the border point"

What's Going on with the Shipping Calculator/Print Shipping Label Function? (2 Parts)

On my selling ID, I sold a large motorcycle seat last night. Box will be custom-sized by me, 30" x 16" x 9", weight 16 lbs. When I listed it, I selected USPS Parcel Select and Priority Mail, with those figures entered. I clicked on the Shipping tab i...

Problem with eBay/Paypal policy when buyer enters wrong address

Another day another problem buyer. Latest issue is they entered the wrong address when checking out. It's a few details that are off: north instead of south and street instead of road. Problem is the wrong address is a real address! Buyer contacts me...

Why does eBay even Offer to "Intervene" on behalf of Sellers in Return Cases Anymore???

I'll preface this with that I'm in Managed Payments...so eBay directly controls the revenue I make from sales. I posted about the return misrepresented as an INAD before, so I'll give a summary. Item was sold (legitimately) as a "For Parts or Not Wor...