Shipping

Forum Posts

Sorted by:

shipping rate table

can i make shipping rate table and save it for ebay account

Did ebay do away with the ability to include a customized statement in the packing slip? We used to have a message that thanked the buyer for shopping in our store. It them asked them to be very careful unwrapping items as they may be in multiple lay...

shipping

I have multiple items in one page and have shipping set medium flat rate, only one item can fit in that box. If a customer buys say 5 of them it only charges them shipping for the first one, how do I fix this?

Non existent Ebay Seller Support Ridiculous return.

I recently sold a typewriter on here. It was broken and in need of repair. If repaired the value would be $500+. With that being said in my description I CLEARLY STATED THAT it need repair to the carriage and was being sold "as is" with NO RETURNS! U...

Resolved! Coronavirus causing shipping delays

There, I said it. I would like to let prospective buyers know that items are being delayed due to: 1) Workers practicing social distancing (ergo, fewer workers)2) Increased demand caused by online shopping3) Whatever the FedEx/UPS/USPS excuse of the ...

Sent incorrect items to two buyers

I sent out two items a couple of days ago and I apparently crossed the labels so the Buyers have (in one case) and will be (in the other case) receiving the wrong items. The Buyer who has her item has started a return request. I was thinking I'd acce...

EB International Standard Delivery

I used Ebay Standard Delivery to ship an item to Great Britain. The buyer was extremely upset when he got another customs duty upon arrival that was not disclosed at checkout. In good faith I refunded him $14 for the extra duty. Obviously it saves th...

Live chat and phone calls solution!!

After many many frustrating attempts to contact Ebay, (whom makes way too much money to not easily provide customer service for their customers. Things happen but not being able to get the support I was promised is infuriating) I finally found a back...

Way to win fraudulent return case?

Hey everyone, About a month ago I had a buyer purchase a necklace from me, and then a day later purchase a bracelet. I shipped both items same day of purchase. When the bracelet arrived the buyer put in a claim saying it had arrived broken and reques...

Does this messsage calm buyers down?

I've been getting a huge spike in buyers from Canada complaining about INRs. I've heard that there's big issues in Canada currently in regards to postage delivery delays. Recently I've had some packages finally arrive there all around 60 day transit ...

Cancel a return

Had a buyer request a return for an item apparently broken in transit. Item was fine when I shipped it. He asked for a specific shipping type to save on costs - large flat rate priority mail box. It was tight but well packed. It was a couple of speak...

Buyer refunded without request

I sold an item, and mistakingly sent the wrong one. The customer started a return, but actually wanted an exchange. I sent her the correct item, and a label for the return shipping on the incorrect one. She sent it back, all done, everyone happy.EBay...

McDonald's is out of french fries.

Just about as ridiculous as ebay shipping supplies being out of padded envelopes ... and from what i've heard they've been out for months.

help with international non-receipt dispute

I hope you can give me some insights. I sold an item to AU. Informed the buyer PRIOR to shipping the package out that some Express Mail have been delayed up to 2 months for delivery. I offered to cancel transaction and refund payment if buyer can't w...

Buyer hasn’t returned an item I accepted return on.

I sold an item. The buyer requested to return it and it’s been 30 days and I still haven’t received the item back. I have been going though all the eBay support areas and I am getting nowhere. Please advise what I should do as I have gone to the reso...