Shipping

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Filing a claim with USPS for a damaged Priority Mail item.

A customer received a damaged item from me that was shipped Priority Mail. What's the procedure for filing a claim? Is it a hassle? I've never filed a claim before.

Re: International shipping advice?

1. Is the Post Office open? You can't seal your box until they search it for illegal items. What's the difference for the shipping cost regular and then eBay rates? Do I ask the PO for the ebay rates? And I add insurance? And signature delivery? Send...

seller and shipping

why can a seller charge whatever they want for shipping and handling. An item that is used and damaged I offered to buy if they came down in price, the shipping and handling is ten dollars less than the item. I just asked a question never got any res...

Fedex Shipping Label Printing Vertically on Horizontal Labels?

This is the first time I've had any issues printing labels in a while. I checked my printer settings. I switched to landscape for the two settings I saw. No change. Label prints on the left of the horizontal label and the lower barcode gets cut off. ...

Seller hasn't shipped or responded to messages

Bought a pair of yeezys on 7/26, seller had 100% positive feedback as a seller and buyer. Seller messaged me on 7/28 saying they had to set up a way for them to receive funds and would be shipped out the same day. Since 7/28 seller hasn't responded...

Unable to ship a paid item

Is there something wrong with eBay shipping? I wish they would let us know when they screw up. My buyer paid for their item. I checked PayPal and it is paid. eBay won't let me print a shipping label as they say the buyer hasn't paid. I can't select a...

My package is in a completely different country....

It ships from florida to california, but right now it is in puerto rico...... I got a few questions 1. If USPS manages to “deliver” this package to a completely different country and wrong address obviously, will I still win a item not received case ...

Buyer has specific shipping instructions

I have a buyer for a porcelain doll who wants me to take the doll’s head apart before shipping. I don’t know anything about dolls and don’t feel comfortable doing this. The buyer has harassed me throughout the entire listing and I’m sure will give me...

Printing USPS Shipping labels vs Fedex Labels requires printer change to landscape- WHY!

Is it only me ? Since E Bay got rid of the terrific Classic shipping interface one must go back and forth from portrait to landscape when printing labels. The new shipping interface is awkward (requires many clicks) so why would Ebaydo this to seller...

Unable to manually add tracking numbers to multiple orders from same buyer

Up until yesterday I was able to manually add tracking numbers to multiple orders from the same buyer but today I am receiving this message. What is the best way to deal with this issue other than cancelling the orders and trying to explain to buyers...

Any GSP users experiencing this?

I use GSP for all my listings. On all my listings under shipping it says ... Ships to:United States and many other countries | See details The other day i came across one of my lisings that said... Ships to:United States and Country Name, Country Nam...

Seller waited until about 7 months before returning shipment

Hello, I have a very unique case that needs solved. I sent a SSD drive to a buyer from another country and they said that it was broken. They kept asking me to give them a refund before they sent it back, then said that they could send it back but I'...

Gaming eBay

I have seen vendors from China doing this before and I am so fed up I want to call it to someone's attention and ask to see if anything can be done about it. We have a vendor that claims products are located in US. They have a US address and they use...

Resolved! Buyer issued refund, has not returned items or responded to messages

Hello all, I am new to the selling game and recently sold a pair of shoes. Description stated the accurate size (Size 9) and also stated no returns. The item is shipped and arrives without issue. Soon after I receive a return request from the buyer. ...

Refund

I bought vouchers good for 2 tickets to a Yankee game in April and May. Obviously the games did not occur. I treid to reach out to seller and he refuses to give refund. Cant reach anyone at Ebay. Any suggestions?