Shipping

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After I bought fakes on eBay...

I bought a false product on eBay. Have contacted eBay customer service many times. The seller’s attitude was terrible. He refused to admit his mistake. I bought an old thing on eBay and was cheated. The picture is real. The photos I took immediately ...

post office rounds UP on 2oz.?

I shipped something that was 2 lbs at my house ( my scale has never been wrong before) the post office's scale reads it as 2.2 and they charge me 3 lbs? what??

Buyer wants to return broken items bought Sept 7 today Oct 12th

4 ornaments, 2 broken. Buyer bought Sept 7th, emailed Oct 9th. Has not returned item, has not started claim. I packaged very well, they were all packaged in their own box and I also packaged in box. They have had these ornaments for over a month now,...

SHIPPING

I HAVE DECIDED NOT TO RELIST OR LIST ANY NEW ITEMS UNTIL THE SHIPPERS HAVE SOLVED THEIR DELAYS.ALMOST EVERY ITEM I HAVE SHIPPED IN THE LAST 2 MONTHS HAVE HAD VERY LONG DELAYS.

Today is Columbus Day - USPS closed, yes?

Columbus Day (10/12) is a postal holiday so they are closed today, yes?

what's the difference between Global Shipping Program and Ebay Standard International Delivery?

Another eBayer I was talking with this weekend mentioned the GSP. Of course I've heard of it before, but have never seen it as an option when I'm setting up listings. I only sell internationally to Canada and have been using the Ebay Standard Interna...

eBay is ignoring handling times set in all my listing.

I set 10 handling days for all my listing months ago, but eBay keeps telling my buyers they will get their item within 8 days after payment including weekends. Their system just ignoring my handling days, do anybody know how to fix this?I had to take...

Receiving large shipped item and 5 day trial

We want this tractor, didn’t realize it was on eBay. Seller is in TN we are in CA. They say they will ship and we will have 5 days to review and then $ will be processed. The price is very low. It just doesn’t seem possible that this is real? Is this...

Sent package to Dubai using GSP, package not arrive, refund from my account?

Sent package to Dubai using first class, didnt arrive. Buyer bought same item again, this time I used GSP in case it didnt show up again, id be protected. Sent it to KY on Apr 18 . I have photo of the package w/label. Package didnt arrive again after...

Vietnam and USPS

When you go to USPS Tracking, Registered mail to Vietnam (such as) shows no tracking, USPS does not track mail to Vietnam, however, if you go to the International Tracking sites (such as www.17Tracknet.com) , you see the package has been delivered. S...

Issuing a refund for item has been shipped and current in transit

Hello, I am a new seller here Currently buyer has been open a case and request a refund. However I did shipped out the items and they are in transit right now, so I have a few questions if anyone could answer...- How can I cancel the shipment that al...

Sale

I sold a sterling silver pocket watch that worked fine when I sent it, the seller said it must've been banged around during mailing because it didn't work so good when he got it. It was sold at an excellent price even if it wasn't working. When the b...

Partial refunds on EBay Managed Payments

Earlier in the week I could do this by going to the seller hub, orders, all orders then when you clicked on the item there was a refund button I could use to refund excess shipping. But it is no longer there? Anyone find a work around?

Buyer maybe using the post office to get money back

Can anyone tell me a number to get in touch with ebay over an issue with a buyer. I want to cover all aspects to make sure I don't handle this wrong. Plz help

Buyer purchased big amount of Pokemon cards 800+, valued dropped...

Sold cards for total of over 800 and send out immediately. Cards value dropped and buyer first excuse was item arriving too late when it was just released and send out with tracking. Then try to ask us to do a 30% refund on their purchase we declined...