Shipping

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Premature Refund

Hello. A customer purchased a camera and messaged me the other day that she would like to return it because it wasn't working properly. I mistakenly refunded her purchase and she hasn't sent the camera back. It's only been a few days. She now may wan...

refunding shipping charges

How do I issue a partial refund of shipping charges under eBay's managed payment system?

Buyer refuses to confirm or deny if they have recieved an item.

I started a thread about this, then contacted eBay and started to notice a few odd things.Basically, I sold this item. It was supposed to have been delivered last month. However, the tracking information just shows it never got there.So, I've contact...

Resolved! Question about Returns...

So I got the coin back, all in the exact same condition as sent (which I am thankful for). I went on my phone to refund him while I was at the post office, but I'm a little confused about the options here... It gave me the option to not refund the ou...

Resolved! Buyer paid for an item but now wants to upgrade shipping. I use Managed Payments How do i collect?

A buyer already paid for an item but now wants to upgrade to priority express shipping. I use Ebay's "Managed Payments" not Paypal so how do I collect payment for the additional shipping cost?

Return

Hello, I sold an open box Vita on eBay. Had pictures showing excellent no damage condition. Guy buys it and asks me if there is any damage on the back (red flag). I told buyer no and sent another picture of the back. There was no damage in the listin...

How do I view insurance fees paid?

I need to view insurance fees paid on an item, where do I go to see this information?

Negative Feedback by buyer

Buyer changed ship-to address from VA to CA AFTER I sent invoice. When I asked for difference in shipping cost he refused. I cancelled order, he left negative feedback. How can I ask ebay to delete negative feedback?

need help,i was scammed by a buyer

Hi to all members,i need your advice. I was recently cheated by a buyer with the help of ebay.In June i sold some Omega watch parts (675$ ),there was a slight delay in transport time due to Covid 19 rules.The buyer filed a false complaint against me ...

Resolved! Sale listed as local pick up - buyer from across the US

Hello everyone, I have not sold on ebay for many years and came back to list a bike for local pick up only. The person that purchased the bike lives across the country from me. They are claiming that UPS will do a pick up, package and ship. I contact...

FED EX EXPRESS 2 DAY- How to use FED EX EXPRESS FREE BUBBLE MAILER

How do you calculate shipping cost with a Fed Ex Express free bubble mailer when using EBay labels. I do not see carrier standard boxes and mailer on the options just weight and dimensions. Help!

Will NOT SHIP TO CALIFORNIA???

Why are some sellers not shipping to California? I understand the will only ship to the continental US but I see a lot of items I'm trying to buy or bid on say; " NOTICE: I will NOT ship to California, if you win the auction and an pay online and I f...

Anyone received negative feedback comments for LATE SHIPPING due to USPS, FEDEX, UPS I have

I have recently received a negative comment for late shipping in the hands of FEDEX. I am also experiencing complaints with late USPS deliveries that were sent PRIORITY!I have NO control over this, and I have NO alternativesANYONE else having any iss...

Printing on a Dymo 450 Label Maker

Now switched to the managed payment systems on Ebay. I used to do all my shipping on paypal, which was easier for me. Now with printing on Ebay, I switch it to the Dymo 450, but it does not adjust going from 8.5 x 11 to the dymo label. It literally j...

Refund by echeque - can I reverse it?

I recently needed to refund a buyer. Not done this before so followed the instructions on the original listing and it was processed. Then I received a message that the refund was sent by echeque. I have never used this before - don't even know what i...