Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Shipping Delays

Just to let everyone know if your having problems with shipped items in certain areas moving extremely slow you need to go to the USPS website there is a list of states on there with delays and it's a big list. If a customer files a "I never received...

Will eBay refund my fvf fees?

Hi all. I am relatively new to selling. Due to the COVID-19 pandemic, the majority of my items have been very slowly delivered. Previously, all my buyers were 100% satisfied with the speed of delivery of items they bought from me. The problem is that...

Resolved! Delayed transit is the sellers fault.

I have been sent multiple message from eBay, saying seller protections will be this that and the other. For delayed transit times. Well let's see some action.

EBAY & PITNEY BOWES TRYING TO UPSET BUYERS DURING HOLIDAY SEASON?

Of the last five items I have sold since Nov. 27 only 2 have been delivered so far. Of course my buyers aren't happy, but I keep them updated as the info comes in from the USPS. What doesn't help is the info displayed by Pitney Bowes tracking info wh...

Paid for a return item twice and can’t contact eBay for relief

money was taken out of my PayPal for the same return twice..

I paid for order 08/18/2020 but still didn't recieve it. Seller cancelled the order.

I paid for order 08/18/2020 but still didn't recieve it.Seller cancelled the order.He answer: Use parcelsapp.com to track itBut info on this board didn't change since 11/05/2020I want the full refund.

A Question for Sellers who use FedEX Shipping

eBay continues to allow buyers to select FedEx Ground service with a PO Box address during checkout. Of course this is a problem so I’m wondering what other sellers are doing when this happens to them. Do you: Automatically change the service to FedE...

USPS

Just wonder if this is only in NJ, but the postal services workers, every time I’m going to mail my packages their give me hard time, most the time don’t want scan the packages complain about this prepay packages, that their no have the time to scan?...

USPS DELAY on HOLIDAYS

FOX 8 - ALERT about extremely poor service by USPS! WE ALL GOT TERRIBLE EXPERINCES FOR HOLIDAYS TIME!Please see, this problem now all around United States.https://fox8.com/news/what-is-behind-delays-with-your-mail-delivery-see-what-the-i-team-found/(...

What is up with the ridiculous priority shipping prices???

A 13 oz package cost over $8 to ship regular and you only save less than $1 shipping flat rate envelope? You pay that much for a service that will take almost a week but sometimes more to arrive? Don't say I could have shipped it 1st class. That woul...

Is there any other country then Finland, Estonia and China where Post uses SMS messaging to notify

Is there any other country except Finland, Estonia and China where Post Service uses SMS messaging to notify arrival of registered shipment into local post office? (requires signature, when at 1st attempt noone at home) I live in Estonia and Finland ...

Shipping options for buyers

I'm not exactly sure what this may accomplish but I hoping some good will come out of this post. Many Christmas gifts I chose to purchase from E-Bay this year have been or are still being delivered through USPS without my choice in the matter of what...

Buyer is asking me what person physically accepted their pacakge.

A buyer who obviously is using a freight forwarder in Miami is messaging INR (not filed yet). Tracking shows delivered. They are asking me who physically was handed the package. I copy/pasted the exact address with the name, but they want the person ...

International shipping delaying refund

So I initiated a return back in early November for a product that needed to go to the UK. I shipped it out on November 8th and it has still not arrived to the seller. How can I get my refund?

Return Label From Seller Sideways

I filed for a return for an item I bought, and when I got the return label, it kept coming out sideways. I checked my Rollo settings and my computer settings, and I can't turn it! And on a 4x6 Rollo label, it was tiny. Anyone know why my settings are...