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Tracking says delivered, but I don't have the items.

Anonymous
Not applicable

I have 4 items go out for delivery on the 28th, the tracking shows all 4 items were delivered at the same time and place. but I only received 2 of the 4 items.

 

 

I checked with my family and the people next door and I could not find the 2 packages. I got with the post office any they could not find the two items ether.

I told the two sellers on the 28th and have been keeping them upto date, one said nothing the other offered a 3$ refund for the 15$ item.

 

At this point what should I do? The two missing items were sent first class and the tracking says delivered.

The sellers are not intirely at fualt but they used the USPS to deliver the itmes and it is there reposabilty to make sure I get the itmes. But I'll never win a non delivery case when the tracking says deliverd and a SNAD would not be right as I have nothing to retrun.

 

 

What sould I do at this point?

Message 1 of 107
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106 REPLIES 106

Re: Tracking says delivered, but I don't have the items.


@ahamilton_0 wrote:

That's 289 and not 200, and I mostly buy old second hand computer  parts witch is a very high risk market on eBay. Nor do I bother with looking at feed back.

the negs are for a much smaller number of items then the number of deals that go ok. 

46 bad deals out of 530ish is not a lot. 

Thats about 8.6% if my math is right. 

 

Not it that it really matters. I have proof from 3 3rd parts that the items were not delivered to me.

a family member, the post master and video surveillance.  


8.6% is astronomical.

 

And the seller has proof of delivery. Good luck.

Message 46 of 107
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Re: Tracking says delivered, but I don't have the items.

Yes and less than a year on Ebay..scary..glad i dont sell used computer parts.



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“Never pick a fight with an ugly person. They don’t have anything to lose.” ~Robin Williams
Message 47 of 107
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Re: Tracking says delivered, but I don't have the items.

@Anonymous

 

It's been 2 days since you started this thread. When do you plan to file the INR?

Message 48 of 107
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Re: Tracking says delivered, but I don't have the items.

Anonymous
Not applicable

I'm sorry but how is 8.6% is astronomical? thats not even 10%, 8.6% is hardly anything.  and why would this even be realavnet? So I been screwed over a few time, I always given sellers a change to make things right befor leaving a neg and offer to change feedback if they end up making things right after I leave a neg.

 

I allready filed a the INR for one. Seller uplouaded tracking but becuse I have 3 pices of proof stating that the tracking is worng its being investigated.

The other seller is seeing if his local post office can do anything.

 

 

 

 

Message 49 of 107
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Re: Tracking says delivered, but I don't have the items.

Anonymous
Not applicable

I also told the seller of the item I open a INR case for if the item shows up I'll cloase the case and send any refiunded money back.

Message 50 of 107
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Re: Tracking says delivered, but I don't have the items.


@ahamilton_0 wrote:

I'm sorry but how is 8.6% is astronomical? thats not even 10%, 8.6% is hardly anything.  and why would this even be realavnet? So I been screwed over a few time, I always given sellers a change to make things right befor leaving a neg and offer to change feedback if they end up making things right after I leave a neg.

 

I allready filed a the INR for one. Seller uplouaded tracking but becuse I have 3 pices of proof stating that the tracking is worng its being investigated.

The other seller is seeing if his local post office can do anything.

 

 

 

 


8.6 is astronomical because the average ebayer is probably less than 1%.

Message 51 of 107
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Re: Tracking says delivered, but I don't have the items.

Anonymous
Not applicable

@ahamilton_0 wrote:

I'm sorry but how is 8.6% is astronomical? thats not even 10%, 8.6% is hardly anything.  and why would this even be realavnet? So I been screwed over a few time, I always given sellers a change to make things right befor leaving a neg and offer to change feedback if they end up making things right after I leave a neg.

 

I allready filed a the INR for one. Seller uplouaded tracking but becuse I have 3 pices of proof stating that the tracking is worng its being investigated.

The other seller is seeing if his local post office can do anything.

 

 

 

 


My guess is that you may get a courtesy refund from eBay and a big neon light flipped on over your account.  My experience is that if numerous sellers start complaining, eBay is going to sit up and take notice.

Message 52 of 107
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Re: Tracking says delivered, but I don't have the items.

AHAM..

Well,  there  is  a  scam some  sellers  pull on  buyers.  They  send an envelope  with  Tracking on it,  to  a local business in the same  zipcode.  They put the name of the business on  the envelope--with  th  address of  that  business. 

 

If you  ask your PO ,  they may  be  able to  give  you  the name of that  busness.    And then you  can  report   that to Ebay. 

Smiley Indifferent

Message 53 of 107
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Re: Tracking says delivered, but I don't have the items.

You think the scam seller would send two pkgs to the op's address and the other two $15 pkgs,he'd send an envelope with tracking to some random address in his zip code? Doesnt make sense.



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“Never pick a fight with an ugly person. They don’t have anything to lose.” ~Robin Williams
Message 54 of 107
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Re: Tracking says delivered, but I don't have the items.

Whether they hired usps, ups, or fed ex. It doesn't matter which carrier they use. Once it shows delivered then they will the case.

Message 55 of 107
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Re: Tracking says delivered, but I don't have the items.


@ahamilton_0 wrote:

The facts are as fallows.

i never received the items,

the items were never delivered.

The post office people have no knowledge of the two missing packages but recall the other two delivered the same day.

gps tracking days shows that it was delivered in the middle of the street no newer Newark my mail box.

i had a person at my home that retrieved the mail seconds after delivery and they only got two packages.

 

 

the sellers mail curry failed to deliver the items and this is a case of INR.

 


Three thoughts.

  1. This is a case of theft.  If all you wrote above is accurate, this evidence points to a USPS employee stealing your packages.   You should file a criminal complaint with the USPS and/or your local law enforcement ... the employee may not be charged due to lack of evidence, but maybe it will stop him/her from doing it again.
  2. You can get your money back.  Yes, you can file a chargeback with your CC company, and I think that is a valid course of action.   The rules of the CC company say that you must receive your merchandise ... the rules of PayPal are that the seller must deliver.   The former didn't happen, but the latter did happen.  I've encountered this before, and PayPal reimburses the buyer, and the seller keeps the money ... PayPal's profits take a small hit.
  3. You are wrong in punishing sellers.  I completely disagree with the way that you are treating your sellers in this case, especially with negative feedback - they did their job, and you are punishing the wrong party.   As a result, I'm thinking I'll have a new entry on my Best Buddy List. 
Message 56 of 107
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Re: Tracking says delivered, but I don't have the items.

You think the scam seller would send two pkgs to the op's address and the other two $15 pkgs,he'd send an envelope with tracking to some random address in his zip code? Doesnt make sense.

 

After reading further down the thread, I think it was 5 different sellers.

Message 57 of 107
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Re: Tracking says delivered, but I don't have the items.

Anonymous
Not applicable

its 4 sellers, 2 item arrived 2 did not.

Anyway I won the INR cases via paypal, oddly both sellers did not mail the items to the right address and the mail went back to the sellers, but oddly the new mail person mark them as delivered.

 

I have a very hard time believing this as I had USPS pull up the tracking data and some how we both mist it. Makes me think something is going on. And one seller state they never got the itme back.

 

Very odd.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Message 58 of 107
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Re: Tracking says delivered, but I don't have the items.


@ahamilton_0 wrote:

 

I won the INR cases via paypal, oddly both sellers did not mail the items to the right address and the mail went back to the sellers, but oddly the new mail person mark them as delivered.


@Anonymous, what was it that convinced PayPal to rule in favor of the buyer on INRs which had tracking showing delivered?

Message 59 of 107
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Re: Tracking says delivered, but I don't have the items.

its 4 sellers, 2 item arrived 2 did not.

Anyway I won the INR cases via paypal, oddly both sellers did not mail the items to the right address

 

That sounds like an error in the address you provided?

Message 60 of 107
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