Shipping

Forum Posts

Sorted by:

Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

refund

I did not receive my item I won in a auction. After the delivery date passed I opened a dispute online only to be told i no longer qualified for the money back guarantee even though it had not been 30 days since the delivery date. It was only 2 days....

Seller did not send an Item, offer resend , now I can´t claim devolution.

I bougt four items on 08 June to linegorgerous2012On promised delivery date I didn`t receive the items.I contacted the seller, and offered re-sent, it was accepted. and continuosly asking for the delivery.Again didn`t receive anything, and contacted ...

shipping costs

I would like to sell a pair of collectible antique Aladdin electric lamps on eBay. Unfotunately, the shipping costs is as much as the lamps would sell for. Is there any way to save on shipping costs?

Need help with invalid address for buyer

So my stamps acct and USPS website are both saying buyer's address is invalid. I contacted the buyer yesterday asking them to verify the address, but have not heard back yet. So, do I ship (if it lets me print the label) or should I cancel due to pro...

Mail Fraud

5 times this year I have had buyers wait until the day I leave them positive feedback to open return request. I leave feedback 2-4 weeks after they have received the item. Even though I clearly state that I have a no retern unless damaged or not as d...

Is returning best course of action?

I sent in my s7 edge for top screen only replacement. The lcd had no defects. It was sent back to me repaired and on checking it, it had a pink line from top to bottom. Clearly a damaged lcd display, most likely during the repair. Lcd replacement cos...

Resolved! Parcel Select option for shipping dishes: Bad idea or maybe okay?

I'm about to list 6 heavy china plates. I have them packed and the package will weigh 6 pounds, perhaps 7 by the time I tape it all up, add invoice and label and some more bubble wrap to fill in space. It's a 12x12x12 box. I plan on Priority Mail cal...

free shipping returns?

Hi we started selling clothing recently and offer free shipping. We try to give the best pictures and descriptions of our items as possible. Recently over the last month there have been alot of returns for item does not fit. We don't.have a big busin...

Not received - not covered - ""We are unable to add your feedback for 1 transaction""

Hello,Never received,seller win time and now i am not covered...I try to leave feedback, but i can not. I read the message : We are unable to add your feedback for 1 transaction !!!---We are unable to add your feedback for 1 transaction Here's why: I...

International Parcel Stuck at "Origin Post Preparing Shipment."

Should I consider this a lost cause? I ordered from a seller I've bought from before, and previously it took around two weeks for me to receive a package from them. This time, however, they ship on August 31st, the tracking showed it was processed th...

Screen Shot 2017-09-25 at 12.54.06 PM.png

Two eBay buyer accounts, one purchase

Okay so I need some advice. I've never had an issue selling things before. I'm trying to sell an iPhone which was purchased overnight. I have already recieved the money from them. However about an hour after the purchase, I recieved a message from a ...

I need more information when shipping Freight items

Currently when I sell a freight item, I cannot access the buyers contact information. I need to verify the address they want to ship to as well as, which of 3 different LTL shipment options they would like to use. The shipping rates are different wit...

Beware Sellers of UPS

For those that use UPS. http://www.wptv.com/news/region-c-palm-beach-county/riviera-beach/ups-manager-charged-with-stealing-pawning-items?utm_content=buffere51a2&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer

USPS doesn't have my product, Ebays insists they do have it, nobody is refunding me.

I bought two Iphones. USPS couldn't deliver it to my place, so I went to the post office. There, they said they had delivered it back to the seller. I contact the seller and ask for a refund, he says he will refund my money, that I have to ask for it...

MONEY BACK GUARANTEE - EBAY FACILITATES FRAUD

I have a buyer who filed an SNAD claim against me for a NEW/UNUSED item they received, then after they used the item on a horse for the first time they proceeded to break it. Ebay is forcing the return, and found in the buyers favor after the buyer i...