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Sold a phone that has had no update from USPS in two weeks

When I try and fill out the missing mail form on USPS I get:

 

The address provided is the location of a third-party reshipper. Items addressed to a third-party reshipper are not eligible for further inquiry. For further assistance with this issue, please contact the third-party reshipper.

 

The tracking history shows no scan in two weeks:

 

  1. Sat, Aug 24
    12:00am
    In Transit to Next Facility, Arriving Late
     
  2. Fri, Aug 23
    12:00am
    In Transit to Next Facility, Arriving Late
     
  3. Thu, Aug 22
    12:00am
    In Transit to Next Facility, Arriving Late
     
  4. Wed, Aug 21
    12:00am
    In Transit to Next Facility, Arriving Late
     
  5. Tue, Aug 20
    4:25am
    Arrived at USPS Facility
    MIAMI, FL 33172
  6. Tue, Aug 20
    3:47am
    Departed USPS Regional Facility
    MIAMI FL INTERNATIONAL DISTRIBUTION CENTER, 33112
  7. Mon, Aug 19
    3:27pm
    PROCESSED THROUGH USPS FACILITY
    MIAMI FL INTERNATIONAL DISTRIBU, 33112
  8. Sun, Aug 18
    7:51pm
    Arrived at USPS Regional Facility
    MIAMI FL INTERNATIONAL DISTRIBUTION CENTER, 33112
  9. Sun, Aug 18
    6:58pm
    Departed USPS Regional Facility
    OPA LOCKA FL DISTRIBUTION CENTER, 33054
  10. Sun, Aug 18
    4:46pm
    Arrived at USPS Regional Facility
    OPA LOCKA FL DISTRIBUTION CENTER, 33054
  11. Sun, Aug 18
    12:30pm
    Departed USPS Regional Facility
    SEMINOLE-ORLANDO FL DISTRIBUTION CENTER, 32824
  12. Sun, Aug 18
    9:46am
    Arrived at USPS Regional Facility
    SEMINOLE-ORLANDO FL DISTRIBUTION CENTER, 32824
Message 1 of 8
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7 REPLIES 7

Sold a phone that has had no update from USPS in two weeks

I would skip the missing mail search and file a lost package insurance claim. Most USPS packages are covered up to $100.

Message 2 of 8
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Sold a phone that has had no update from USPS in two weeks

Are you the buyer or the seller? 

 

If you are the seller, has the buyer filed a Not Received or just contacted you?

 

 

 

 

klhmdg  •  Volunteer Community Mentor
Message 3 of 8
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Sold a phone that has had no update from USPS in two weeks

I am the seller. The buyer has not contacted me yet.  Maybe they have received it as usps says, "The address provided is the location of a third-party reshipper."

Message 4 of 8
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Sold a phone that has had no update from USPS in two weeks

Do not contact buyer.

Florida is like a hub of likes for 'freight forward'.

Check buyer feedback eBay ID to see what country item might be  going through.

I am not sure how covered you are...others might tune in to tell you here.

It usually needs to say 'delivered' to the place in "Miami'.

You might not get a 'delivered' of item in tracking.

I have some packages 'In Transit to Next Facility, Arriving Late' on 'freight forward' from last year...LOL

The buyers were honest and gave me positive feedback. Items never showed 'delivered'.

Message 5 of 8
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Sold a phone that has had no update from USPS in two weeks

It won’t get marked as delivered. Plus it won’t let you open any cases once they add that it has been delivered on the secondary page when you try to open a search. The usps level of incompetence knows no bounds. Just hope the buyer doesn’t open a case. You already know it has been delivered. 

Message 6 of 8
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Sold a phone that has had no update from USPS in two weeks

No, if the post office already has the item in their system as delivered any further inquiries are not allowed. You cannot open a case period. 

Message 7 of 8
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Sold a phone that has had no update from USPS in two weeks

@thisisall1word    I would just let sleeping dogs lie.

 

Unless you get something from the buyer, dont contact them.

klhmdg  •  Volunteer Community Mentor
Message 8 of 8
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