cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Ship by dates wrong - another eBay glitch??

I have 1 day handling for all items.  Depending upon the time of day an item is sold it either ships same day or next morning.  (Within 24 hours).  I have not changed my account settings.

 

This morning I found this:

 

3 different buyers purchased items last night, Thursday 9/16, all at the same time 8:59 p.m.

 

1 order showed correctly - ship today, Friday, 9/17.

 

2 orders incorrectly show ship by 9/20, Monday.  That's 4 days from date of purchase.

 

These 3 orders should all show the same ship by date of 9/17.

 

eBay has been showing buyers a notice that states Free 4 Day Shipping on my listings for months.  Remember all the posts about that issue and buyer confusion when eBay started that?  eBay staff said that was the estimated delivery dates.  I recall this discussed on the Weekly Chat with eBay staff back then. 

 

Anyone else experiencing this issue?  Most buyers expect 1 or 2 day shipping times except in certain categories.   Shouldn't eBay be extending delivery dates this time of year instead of shipping dates?

 

  

 

 

 

 

Message 1 of 2
latest reply
1 REPLY 1

Ship by dates wrong - another eBay glitch??

Is it possible that 2 of the buyers didn't actually pay until after midnight PT? If so, 1 day handling would mean it should be shipped the next business day which is Monday. 

Message 2 of 2
latest reply