Shipping

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Shipping tip for fragile items using recycled tape rolls

I always keep a couple tape rolls cores to use with fragile items. These rolls are very sturdy and free.Perfect for small glasses, music boxes, ect.Wrap item in bubble wrap, then stack empty tape rolls around item. Secure with tape or plastic wrap.I ...

Shipping Help

Hi! I recently sold an Antique Piano Sheet Music and Several Antique concerts Pamphlets that were won by the same buyer, I combined shipping for the items and sent a new invoice with Priority Flat Rate Shipping, the buyer insisted that he wanted it s...

Incorrect tracking number attached to purchased eBay item

Just want to know if any other buyers are experiencing this problem. Twice I have purchased items from eBay and the wrong tracking number has been attached to this item. This may cause the item to be shipped to the wrong person or the item you purcha...

Ask seller for shipping quote

I am selling a hard shell golf bag travel case. It weighs 21 lbs, and in the box, I expect it to be 60 x 28 x 20. Regardless of which shipping method I pick, the post always reads to the potential buyer that they should ask me for a shipping quote. W...

USPS Denying Claims - Insurance was purchased

I have had only 1 claim to USPS in 21 years. I recently shipped a fairly large item - I double boxed it up well for shipping. I am now in a nightmare with USPS. This all started in June and it is almost Sept 1. I have submitted a claim. The buyer too...

Buyer got a refund for and item that arrived the next day.

Will try to condense.Took item to post office. 10 days later buyer contacts me asking, "Where is my item?" I check tracking; it says they are awaiting my package that I already dropped off 10 days prior to. So, I refund my buyer since tracking was no...

USPS SCAN Forms

I need to be able to print USPS SCAN forms for shipments during the holidays as my post office gets busy and they're asking that I provide them when dropping off more than a few shipments. It's a reasonable request and printing a SCAN form on Etsy is...

buyer is stolen me, not read te item desciption? take advantage for tracking

we sold item (1 trainning belt) and ship from chile to france, paris.. https://www.ebay.com/itm/133809502622 the item was received for the buyer, but on tracking # not delivered yet, anyway the buyer open a dispute for item not received, but she said...

Shipping Price increase

Am I blind or does signature confirmation now costs $2.90 a raise from the 2.70 on eBay labels/shipping. Most all other electronic shipping services are at $2.70 still. Looked at eBay shipping costs and they seemed to have gone up by an average of 3....

Resolved! Why does eBay list exclusions when you've stated you only ship to USA?

Why does eBay list exclusions when you've stated you only ship to USA? The exclusions are clear when the seller chose "Ships to USA" and not "Ships to USA and every other place not on EBay's exclusion list. The exclusion list when one chooses a speci...

how to notify ebay the buyer finally received item and get my funds released

USPS mis-delivered item to wrong address. Notified USPS about problem. They retrieved item and delivered it to correct address. Buyer messaged me he rereiced item.How to notify Ebay the item was delivered correctly, and get Ebay to release my funds h...

USPS Rates Increasing Oct 3 - December 26 2021

I got this message from Pirate Ship regarding the increases: First Class Package Service$0.30 increase for all Weights and ZonesPriority Mail Cubic$0.25 increase for all Cubic Tiers, Zones 1-4$0.75 increase for all Cubic Tiers, Zones 5-9Priority Mail...

Postage problems

Maybe I'm missing something...The most recent items I have listed I have used "calculated" shipping, put in the weight and measurements of the box, when it sells the postage due from the buyer always comes out lower than what Ebay is charging me to b...

How to add Residential and lift gate delivery fees

Is there a way that we can have a prompt for all orders that are placed to be asked if the address is a residential address or will they need a lift gate? Any help is greatly appreciated!

3 and 4 day free shipping gone now...?

for awhile now Ebay put on our listings free 3 or 4 day shipping. My items were always delivered on time but they seem to have taken it off. Having that on there actually drove up my sales and I was able to charge more than others because some people...