Open case holding up PayPal transactions
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‎02-05-2020 07:11 AM
So i bought some motorcycle decals from this Guy, but I havent recived them. So i opened a case, we agreed on that i wait a noter week.. He now asks me if i could close the case while i wait because it houlds up his PayPal transactions.. Is that possible?
Open case holding up PayPal transactions
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‎02-05-2020 07:30 AM
Do NOT close the case. Yes, the funds from your purchase are on hold in paypal, but it doesn't affect the rest of his money at all. Sounds like he is trying to trick you, or doesn't know what he's talking about. Is he a new seller? If he is, his funds will be on hold anyway, until his packages show delivered.
Open case holding up PayPal transactions
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‎02-05-2020 07:40 AM
That was my thought too. Couldnt quite understand why this should affect his other transactions.
Open case holding up PayPal transactions
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‎02-05-2020 07:49 AM
Did the seller provide tracking? If so, what does it show?
Some sellers tend to offer to send replacements, refunds etc IF you will close the case; don't fall for it.
Open case holding up PayPal transactions
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‎02-05-2020 08:02 AM
Open case holding up PayPal transactions
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‎02-05-2020 08:09 AM
@dennispetersenvarde wrote:He now asks me if i could close the case while i wait because it houlds up his PayPal transactions.. Is that possible?
No, don't close the case, they are just stalling.
If you close the case, that'll be the end of it on Ebay.
Go back to the case and ask Ebay to step in if it's been longer then 4 days.
