Several years ago, a new procedural bulletin was released by the new incoming Postmaster General, Louis DeJoy, which he had ordered to be orally read to every USPS employee by their supervisors, to make sure that EACH employee fully understood the implications of the memo.
The memo provided new guidelines regarding how swiftly and efficiently the mail was to be delivered, and indicated that overtime hours would be slashed. The memo further stated that delivery trucks that had not completed their rounds within specific time periods must CEASE their deliveries, and return back to the loading complexes with the undelivered mail. Delivery drivers who repeatedly were unable to complete their routes would be disciplined.
In scattered areas of the country, different post offices began cutting time by eliminating services, in order to get as much daily mail delivered as possible. Amongst the reported "cost cuts" was package scans, as well as refusal to scan packages over a certain unspecified maximum number. Some post offices refused to honor the scan forms, while other post offices seemed to be making up new "rules" randomly.
So, in all likelihood, some post offices are still trying to please DeJoy, by cutting back on services, in order to be seen more efficient with mail delivery.
And, despite a 2023 Congressional investigation into poor USPS delivery services in my neck of the woods (Minneapolis and St. Paul), our USPS deliveries have once again slipped back to 4-1/2 days a week, with Mondays noticeably becoming "skip days" again.
Complaining to eBay seems to be a waste of time, as is complaining to USPS.
Go outside and yell at the stars -- same result.
