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‎04-18-2020 12:06 PM
One order I shipped to Australia using Ebay shipping. The tracking number does not register on USPS formal site. It has insurance on it. How do I make claim when their is an issue on it. I think I might be running into one. I have searched ebay but found nothing yet. Has anyone had this happen?
There is no longer ebay phone listed to get help or answer also
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Re: How to report Ebay International program shipping problem?
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‎04-18-2020 12:33 PM - edited ‎04-18-2020 12:35 PM
This is about eBay's International Standard Delivery option, not the Global Shipping Program, right?
Somebody posted this on another discussion, "If you actually check your ESUS status on for example the DHL link it will give you ALSO the USPS tracking number"
So track the package on DHL and apparently that will give you the USPS part of the number.
You can also track the package here: http://parcelsapp.com/en/carriers/easyship
What kind of issue are you having and is it during the US or the international part of the journey?
Re: How to report Ebay International program shipping problem?
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‎04-18-2020 12:31 PM
This was one of those esus number. So where to report ebay ESUS shipment issue?
Re: How to report Ebay International program shipping problem?
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‎04-18-2020 12:33 PM - edited ‎04-18-2020 12:35 PM
This is about eBay's International Standard Delivery option, not the Global Shipping Program, right?
Somebody posted this on another discussion, "If you actually check your ESUS status on for example the DHL link it will give you ALSO the USPS tracking number"
So track the package on DHL and apparently that will give you the USPS part of the number.
You can also track the package here: http://parcelsapp.com/en/carriers/easyship
What kind of issue are you having and is it during the US or the international part of the journey?
Re: How to report Ebay International program shipping problem?
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‎04-18-2020 01:07 PM
Thank you that is exactly what I am looking for. I did not know it was dhl. I do not like Dhl much so no more me using ebay international shipping.
Re: How to report Ebay International program shipping problem?
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‎04-18-2020 01:49 PM
There is info and a link for filing a claim on the following page.
