eBay

Damaged item. Shipped from NJ. But seller listed in Hong Kong

So I have a question about a return scenario I am facing at the moment. I ordered an item which arrived damaged. The item is from a seller (withholding name for seller's privacy) and was listed as us stock and the item shipped from NJ. However, the s...

Once I authorize return and send them label, do i still need to respond to messages?

Buyer abuses Return Policy

This is a case of buyer abuse in eBay that as a seller, I needed to share to ask help from the eBay Community to resolve it: Buyer purchased a 30" Dell Monitor on 11/19/2019 from me. I do not accept return for this item. As 100% positive feedback sel...

I selected Global Shipping Program in my listing - why do I have to mail directly to my buyer?

In my listing, I selected the checkbox to use Global Shipping Program. I'm using a USPS Flat Rate Box so I put $7.90 in my shipping price for mailing it to the GSP. Now I'm trying to print my shipping label, but it's having me mail it directly to my ...

Shipping USPS zip codes

eBay has changed the USPS screens and I no longer can change the Post Office zip I am shipping from. The mail delivery is from one post office, but I want to ship from the nearest post office, which has a different zip code.The local Post Office gets...

can't print return label

ebay says they are working on it for last three days

Ebay guarantee Delivery date Not accurate with Shipping Method

It was brought to my attention by a customer who did not get a present as soon as they thought. I have a few items that I ship Media Mail, the shipping details confirm that. eBay put on those items that if they buy the item within a certain time that...

WHAT A JOKE ?BUYER CAN OPEN RETURN EVEN WHEN ITEM IS NOT SHIPPED??

eBay should realize what kind of this order is, buyer can still open return even when item is not even shipped, what a joke!!!!!what cancellation has to do with return? i guess eBay need to do a lot of homework here, why system allow buyer to open re...

a work-around for no po boxes in fedex ground shipping

the fedex smart post was double what fedex ground/home del would be.i had gibven the buyer a great deal on the item in make offer format so i was not at all hesitant to ask if they had a physical addy to use for fedex .i got that no problem from the ...

What is left to do ??

Its UPS again, and now the seller.In a nutshell UPS failed to deliver an item..a safe. I then started a returns process, the seller and I agreed that UPS should return it to him.We both messaged them and I got an email from UPS saying they would do t...

Ebay scamming us out of money for shipping, leaves us on hook for returns.

So here is the long and short of the story, Posted an item, with an accurate description and photos, buyer buys it in Singapore ( I am in NYC) unknown to me, I do not do International buyers on my items. Ebay allows this guy to buy, has me ship it to...

Need to increase handling time longer than 3 days

Hello All,I was hoping to increase my handling time while I am away next week rather than end all my listings. The longest option I have available to me is 3 days. How can I change this? I do not have a store if that makes any difference. Thanks,Jen

Help! Label formatting issues

Hi, my account is set up for 4x6 label printing. I do not have a printer capable of 8.5x11 paper. My customer is on a military base and the label includes a customs form. It won't pop up in 4x6 format. I called Ebay and they sent me a label that is g...

scam shipping

Let’s all ban together to get rid of shipping scammers