Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

I have a feeling I'm getting scammed

Recently made a purchase for a video game which was pretty cheap. The sellers account is brand new and before I bought from the seller they had 1 good feedback under their buyer feedback score. I purchase the game and it includes first class shipping...

forced to accept and resell an opened medical device

I agree with all of your complaints about ebay during this coronavirus. My friend sent an updated medical item and the ignorant buyer wanted to return it. In a time of this dangerous covid 19 virus eBay sided with buyer and forced my friend to accept...

Resolved! shipping labels

I used to use a new piece of paper when printing my shipping labels. then I got an idea and tried it. instead of using a new piece of paper, I turned over a piece of junk mail that had a clean back and printed it on that. It works good, no problem wi...

Shipping Labels

Is anybody else having trouble printing shipping labels? I am trying to purchase the label and the page gets frozen when I get to the buy shipping label. Wondering if there is a problem or my computer. Thanks

Managed Payment Issues

In February Managed Payments started allowing for labels to be paid for from Pending Payments. In early March they started enrolling Managed Payment sellers back into to the Global Shipping Program. These were two major hurdles (for me at least). How...

ebays Miscalculating shipping pricing and they refuse any customer service since they went to email

i have had an ongoing issue for over 9 month ,. i do 90% percent of my shipping thru calculated shipping as it works best for my sales , being i am on such small margins . First of all i do not offer calculated shipping ( as i do not have the materia...

Is this buyer making unreasonable demands?

I just received a message from a buyer regarding an item I sold over 3 weeks ago. The buyer is stating that "this is a used item, not an "open box" item it is dirty on the bottom". Link to said Item -https://www.ebay.com/itm/Apple-A1314-MC184LL-A-Wir...

Shipping labels not coming up with correct shipping method

This has happened on a few orders. The buyer selected Parcel and it comes up in eBay as Priority that is BUYER selected. When I try to change it to back to parcel, there is no option for that in the list . It is only all the priority options. This is...

Refund not showing up in PayPal or in Bank Account

Hi. I purchased an item on March 23. After waiting 10 days and not having the item delivered I opened a case with Ebay who contacted the seller. The seller replied that "it must have got lost in the mail" and offered a refund. My question is that the...

Resolved! Tracking Shows Item Delivered -- Customer Did Not Receive

The buyer messaged earlier claiming she has not received the items.USPS Tracking shows the item was delivered 3-days ago.I replied that I want to salvage the transaction, what doesshe have in mind? Any guidance to help navigate this would be apprecia...

Resolved! Fraudulent Item Description - KN95 Masks Shipping Time Falsely Stated - NOT a USA seller as listed!

Hello. Last weekend, Sunday, April 5th, I purchased KN95 masks from what I thought was a USA seller. As per the shipping terms in the seller's item description, "Ship within 1-2 business day once payment completed, Orders placed on weekend will be sh...

Labels

Can someone please help I am trying to print FED EX labels and it is allowing only USPS labels since I am unable to contact ebay by telephone due to virus can someone please help me.

The seller offers to "reship" the product.

Hello!On March 30, I bought the product, and on April 2, the seller issued a track number, but the product itself was never sent. After 2 weeks, I wrote to the seller and asked what was wrong with my order. To which the seller replied "Sorry, it may ...

Return Shipping Method for LARGE item not as described

I purchased a large printer that when arrived, has an undisclosed missing piece. The listing had USPS Parcel Select listed as the shipping method. The printer is dimensionally too large to ship this method, and was instead shipped via Fedex. If I ope...

Delayed shipping due to pandemic

Hello! I ask EBAY to increase the estimated delivery time by 1 month for orders sent in March and April, all of them are delayed due to Covid-19. Parcels were cleared at the Russian customs, and after that they were transferred to the warehouse in an...