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Can't access buyers address without purchasing a label

Help! The new changes have me in the dark. I cannot access my buyers address without buying a shipping label. I do all my own handwritten labels. Are they going to charge me even if I don't use the label? Is there another way to access the addresses?

Message 1 of 13
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Re: Can't access buyers address without purchasing a label

Can't you click the actual transaction number in your sold items? 

View Best Answer in original post

Message 7 of 13
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12 REPLIES 12

Re: Can't access buyers address without purchasing a label

Look into your inbox of emails everyone sends you...I look there first before in eBay.

I also writ all my addresses.

In fact, the addresses are more correct there...especially International addresses.

eBay sometimes lumps numbers and words together instead on separate lines.

Message 2 of 13
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Re: Can't access buyers address without purchasing a label

@legennas 

 

No reason to have to purchase the label.

 

Just go to the page for purchasing the label.

 

All info is displayed before you click on "purchase".

 

Extract the needed info.

 

Hit the back button.

 

OR do a "pick list" or a "packing slip" to get the info.

Message 3 of 13
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Re: Can't access buyers address without purchasing a label

No it's not there anymore just the zip code

 

Message 4 of 13
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Re: Can't access buyers address without purchasing a label


@legennas wrote:

No it's not there anymore just the zip code

 


I use a PC.

 

I always see the address before I purchase a label...................... after a buyer pays.

 

 

ETA:  I also see the shipping address when I click to get "order details"

Message 5 of 13
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Re: Can't access buyers address without purchasing a label

I used to also. Not now

 

Message 6 of 13
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Re: Can't access buyers address without purchasing a label

Can't you click the actual transaction number in your sold items? 

Message 7 of 13
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Re: Can't access buyers address without purchasing a label

Clicking the 12 digit number typically over the picture in Seller Hub-"Orders awaiting shipping" should still show you everything you need to know (it does for me, just 10 seconds ago)

Message 8 of 13
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Re: Can't access buyers address without purchasing a label

Has the buyer paid?

Message 9 of 13
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Re: Can't access buyers address without purchasing a label

Thank you that worked. I swear I thought I tried that yesterday. Thanks again!

 

Message 10 of 13
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Re: Can't access buyers address without purchasing a label

Clicking on the transaction number worked but not Orders awaiting shipping. Thank you.

Message 11 of 13
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Re: Can't access buyers address without purchasing a label

I got it. Thanks for the help.

Message 12 of 13
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Re: Can't access buyers address without purchasing a label

I'm happy to help. I'm glad I actually had a correct answer. I've been able to learn from others here.

I think its a nice touch to write your own labels. 

Message 13 of 13
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