Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

EBAY Envelope Mailing Option

Is anyone happy with EBAY's Envelope Mailing ? It may be cheap, but highly unreliable. Of the last 10 auctions that I used it, only 3 showed it was del'd and of the remaining 7, only 2 showed any tracking at all.

Paying back a shipcover insurance claim payout if the lost item is eventually delivered?

I recently filed a shipcover claim for an item that has been in transit for over a month and has not moved from palmetto ga facility for 3 weeks. I filed a claim with shipcover for a lost package. Ebay sent me an email saying my claim was denied, 4 h...

Pre'Sale

How do I post the extended handling time for this?

Is it one page or four?

I haven't done Priority Mail International in like forever but I had to do one just now. I made it thru Pirateship and it's going to Australia. It only generated one page for the postage label. I recall when I last created one, it was 4 pages and you...

Bulk Labels are not populating in correct order

Shipping labels when purchased and printed are NOT populating in the correct order for packing.

Are these real addresses? Am I getting scammed?

I sold a couple of items and I had googled their addresses and they all seem really sketch to me.. I'm scared of not getting paid out or the item being delivered and not getting scanned to complete the shipping cycle. Can anyone share some insight on...

Resolved! USPS shipping issues

I just ended my "time away" after taking a break due to the post office's shipping issues. I was hoping things would get better during my week-and-a-half "vacation". However, I see just as many issues being discussed on the forum, possibly even more ...

Billing for shipping costs on a listing that was listed as "local pick-up only"

How do I bill for shipping costs on an item that was inadvertently listed as local pick-up only? Customer has already paid for the order as well? Thank you.

How to set shipping time?

I'm in Canada but made my account on eBay.com a long time ago but it seems to assume I'm shipping from the US so it's giving shipping times that are really tight considering I ship from Canada, any delay by the post and it can arrive after the estima...

Invoices

What does this mean. It stops me from sending an invoice when buyers win multiple items.

Best/Cheapest way to Package Magazines? Gemini @ Amazon?

I've got at least 1000 mags to be shipped in quantities: 1, 4, 6, 12.I want to take advantage of the USPS Ground Advantage low cost.The adjustable mailers/boxes that expand up to 2" are ideal.I've been researching box types and want to get feedback a...

USPS problems in Georgia

Yes, it's a nightmare scenario right now. Google USPS GA problems and you will see plenty of info including our senators asking the Postmaster General for explanations. I have tons of eBay Standard Envelope orders that are in limbo. Some got their or...

Ebay is holding sellers financially responsible for USPS Tardiness

USPS has been running as long as 2-3 weeks on priority. I ship every day, in the last two months I've seen delivery times go from 2-3 days to that many weeks. Had a buyer file "item not received" after 1 week, even though tracking shows progress. I s...

Resolved! The buyer applied for a refund after receiving the item the reason was that he did not receive

Hello everyone, I am a new seller in Taiwan. I sell my unused items on eBay. The buyer applied for a refund after receiving the goods, saying that he did not receive them. However, when I contacted the post office for confirmation, the post office sa...

Never received item (but it's been nearly a year)

I forgot I had ordered a gift for my husband 11 months ago and only now just realized I never received it despite its status being listed as delivered. Do I have any actions I can take? I've tried reporting an item as not delivered and contacting eBa...