Shipping

Forum Posts

Sorted by:

Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Fed Express Shipping on Large Item

I just sold an expensive larger item and listed it with Fed Ex shipping, however I didn't realize I can't purchase additional insurance. Fed office told me that they have to print the label in order for me to buy insurance. If I print a label from Eb...

Says it was delivered but eBay says it’s only been shipped

Okay so I am dealing with an issue on an order. My recent order that I sent out said it was delivered on the 9th of December through the carriers website, which was USPS, but on my eBay account the latest update says it has been shipped and is runnin...

Curious, how often do buyers not purchase an item due to shipping cost?

I often see something reasonably priced with a buy it now but when I look at the shipping charge, decide not to buy. It happens more often than not. I always gravitate toward free shipping even if the total will be the same from another seller who ch...

Account restriction

Has anyone had their account restrictions Ted for needing to upload shipping information but yet? I purchased rbays shipping label which they say automatically uploads tracking info then they redtrivted my account saying I need to upload tracking inf...

Getting a neutral for bad weather, or late arrival

I'm a little irritated right now, I got a neutral from a buyer that I refunded and who hasn't received his item yet, due to this whole USPS fiasco going on, I shipped this buyers patch on the same day, according to USPS it wasn't shipped or scanned u...

ESUS Tracking Still Extremely Unreliable

Hi. I still don't know if eBay ever hears any of these posts, but I wanted to put this here for the record. The ESUS tracking system is still far too unreliable, and it causes headaches for sellers because buyers look for a package and it often seems...

Shipping product to Alaska

I have shipped order # 09-14005-61082 on 12/22/2005 by USPS. Because of the Holiday and the location of Alaska( I am shipping from Michigan )the item will not be there until estimated time of January 10, 2026. Checking to make sure this will not be O...

Package to buyer not received

I shipped a package USPS priority mail, got a delivery update says delivered to individual, the buyer states he didn't receive package. What are my options

Shipment Delivered - Buyer Says Not Received

I sold an item worth $800 and shipped the item promptly with UPS, and with signature on delivery required. Fully insured too. Item was marked delivered on December 16th. Now (December 22), buyer says it was not received. Buyer states he has UPS MyCho...

Request for Approval to List Items with Overseas Item Location

Dear eBay Appeals Team, I am an eBay seller based in Pakistan. My business operates under a drop shipping model where orders are fulfilled directly by trusted suppliers from platforms such as Ali Express. These suppliers ship products to customers in...

Did I get hoodwinked about item location?

I recently ordered something I need as soon as possible, bearing in mind the Christmas postal congestion. There were many sellers so I looked at handling times and refined by 'US Only,' though I know better than to trust that 100%, so from there I lo...

FedEx shipping.

I tried FedEx shipping for the first time. Absolute nightmare. Buyer wanted fast shipping, so I used FedEx two-day shipping. I dropped the package off on a Tuesday (the same day as the sale). Package disappeared, no scan until Thursday, finally deliv...