Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Shipping more than it should be

I ship USPS Ground Advantage and ship small items less than 16 oz. Buyers pay shipping. The cost eBay shows it will cost is about 1/2 of what it really is. I know eBay takes a % of that shipping paid. Are they marking it up to benefit them or ??? I d...

Resolved! USPS Misdelivered My International Package to a Military Base (AE) — Buyer Opened INR Case.

Hi everyone, I’m an eBay seller based in Taiwan. USPS Misdelivered My International Package to a Military Base. Buyer Opened INR Case. I shipped a package to a buyer in ME. The address on the label is 100% correct — I’ve double-checked it multiple ti...

usps ground advantage

I'm looking at the ground advantage shipping prices,and I could use some input on how to charge a buyer the correct amount. I am not a very experienced seller,so bear with me. How do I put a shipping price in the initial listing before knowing the wi...

USPS - Several of my packages dropped off show no track updates just shows label created been 6 days

USPS - Several of my packages dropped off show no track updates just shows label created been 6 days is it just the holidays? Anyone see the same? Shipments left from Miami, FL.

customer requests ship in 5 days

Customer paid an requested i hold shipment until 26 is there a way to do so with out getting dinged

How do I get EIS to show up for Puerto Rico buyers?

According to https://www.ebay.com/sellercenter/shipping/ebay-international-shipping if you expand "Will eBay International Shipping offer service to some expanded domestic shipping locations?", it does show Puerto Rico. But I'm not seeing EIS availab...

Marked rec'd

How do l mark an item i rec'd that still say intransit

Pots

Have never received them an tired of waiting. This is AWFUL

eBay Branded Shipping Supplies quality of air jackets ordered recently were poor

I have been buying and using my store coupons for a few years now to buy supplies from eBay and very happy with the quality, design, and condition of the supplies until recently. I am not sure what has happened but in the last few quarters I have had...

changes to USPS tracking next year?

I had to check tracking just now and found this tidbit. "Your item is eligible for USPS Tracking Plus. This feature allows you to buy extended access to your tracking history and receive a statement via email upon request. Without this feature, your ...

Did I get hoodwinked about item location?

I recently ordered something I need as soon as possible, bearing in mind the Christmas postal congestion. There were many sellers so I looked at handling times and refined by 'US Only,' though I know better than to trust that 100%, so from there I lo...

Resolved! Shipping label page complaining that customer supplied address exceeds 40 character limit

It's getting harder to get here, the front page is starting to act like an unlimited doom scroll page. So I'm prompted to make sure the information is correct on a shipping label, or cancel the order and then ask the customer to revise their info. So...

USPS to be closed the 24th, 25th and 26th? Or...not?

I've seen conflicting information about this. What we do know is Pres Trump , by executive order, declared Dec 24th and 26th Federal Holidays today. Happy Holidays to all!

Purchase made

so I guess I goofed . I purchased an item it’s in the mail , I then found same item cheaper. Seller has no returns listed . Guess it’s my mistake ? No recourse? Thanks

how to actually file a dispute for additional shipping charges from fedex?

so fedex adjusted the shipping charges that I weighed and shipped...this morning after the item was delivered several days ago...they have done this in the past but its always been very close. this time they are saying it was almost 15lb heavier. if ...