The eBay Community

buyer filed an item not received request but tracking says delivered

As the title says im currently dealing with an INR request I always pay/print my shipping labels through ebay itself The item was shipped out via USPS on the 17th of may and arrived to the seller on the 20th which is shown on the tracking number. On ...

Feedback Removal Denied Despite Buyer’s Clear Violation of eBay Policy – Requesting Guidance and Esc

Hi all, I’m a long-time seller on eBay with a flawless record—hundreds of successful transactions, all in the TCG (trading card game) category. I’m reaching out here because I’ve just encountered a deeply frustrating situation, and my efforts throug...

Books category adding insertion fees. Removed multiple categories across my store

I have a basic store ( I’ve used approximately 1/3 of my free listings), I don’t usually sell books. Upon adding two drafts for books as I go to list I see an insertion fee. I see that multiple categories can cause this so I bulk edited my entire sto...

Checkout process error with eBay/Caramel

Hello everyone, Is anyone else having issues with completing purchases of Vehicles? Every time I try I keep getting "There was a problem connecting to Caramel, please try again." and it's been persisting for two days now. Support isn't sure what to d...

eBay needs to dump FedEx shipping option

We have all been hit with over charges and 99% of them it’s so small it’s not worth worrying about. It’s the cost of doing business. But someone please explain to me how I weighed something that was a little over 15 ounces, so I rounded up to 16 ounc...

Resolved! Phantom sales and or eBay fraud.

Isn’t it interesting how eBay will delete your comments when it gets too close to their questionable business practices. Previous eBay employee told me that they steal things from the public all the time. They create a sale get the merchandise shippe...

USPS returned item and marked delivered

USPS returned an item to me and marked it delivered. I now cannot figure out how to reship it to the customer. eBay is not giving the option to create a different shipping label. Thanks!

Saved Search emailing duplicates, triplicates and quadruplicates?

Shortly after midnight I received a very early small list of emails from my saved searches which totaled about 25. At about 4:00am+ I looked at email again and there were 236 saved search emails. Seems all of them were duplicates, of 2, 4, 5 or more ...