12-12-2020 11:39 AM
Do we no longer have a quote button on iOS or am I missing something? Thanks
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12-17-2020 08:42 AM
@coffeebean832 - Just wanted to follow up and let you know we added the quote option for mobile and it is live.
Thank you for the great feedback everyone.
12-12-2020 11:40 AM
12-12-2020 11:47 AM
@loveyourimagination49 wrote:Do we no longer have a quote button on iOS or am I missing something? Thanks
@loveyourimagination49 I don't have the quote option on my android either unless I request the full desktop site
Use your phones browser and go to ebay.com. Then using your phones browser settings request the desktop site. You will then have the same site as on a pc. You will have to zoom a lot but it does work .
If it reverts to the mobile site then see below.
Android:
Chrome> Ebay.com> select the 3 dot Chrome menu in the upper right hand corner> select use desktop site
Iphone:
How to request the desktop version of a website in mobile Safari
Visit the affected site in Safari.
Tap and hold the Refresh button in the URL bar.
Tap Request Desktop Site.
The website will then reload as its desktop version
When the site resets, there is a blue square menu icon in the upper left corner. It must be clicked to reveal the side bar showing the boxes to be checked for sold, complete, etc.
If the desktop site reverts to the eBay app:
If you have an Android device, then using the device manager, under Settings: Apps: eBay: Open by default -- there is a setting called "Open supported links" holding that down gives three choices: "Open in this app" "Ask every time" and "Don't open in this app". Choose "Don't open in this app". Changing that setting prevented browser links from opening up in the app automatically for me.
If you have a Chromebook, open Chromebook Settings, scroll down to Google Play Store and select it. Select "Manage Android Preferences". From there the above instructions should work -- go to Apps: eBay: Open by default: Open supported links: "Don't open in this app". Then back out of the settings and you should be all set.
If you have an iOS device, try holding down the link -- you should see some options about how the link is opened that should be remembered for the next time you open such a link.
12-12-2020 12:08 PM
So, not just me. I will just copy and paste. The desktop version gives me a headache on iPhone or a Chrome Book.
Has there been any word on if it’s coming back?
12-14-2020 08:13 AM
It's not just you- I noticed last week that the quote option wasn't available on the mobile site.
sheila@ebay brittanie@ebay- Is this something we can get added back to mobile?
12-14-2020 09:59 AM
@coffeebean832 I'll sync up with Khoros on this to see what our options are with the mobile experience. Thanks for letting us know!
12-17-2020 08:42 AM
@coffeebean832 - Just wanted to follow up and let you know we added the quote option for mobile and it is live.
Thank you for the great feedback everyone.
12-17-2020 08:47 AM
brittanie@ebay Thank you! That's great news.
12-17-2020 09:08 AM
brittanie@ebay wrote:@coffeebean832 - Just wanted to follow up and let you know we added the quote option for mobile and it is live.
Thank you for the great feedback everyone.
Thank You!
@coffeebean832 Thanks for getting this reported!
12-26-2020 06:35 AM
That was quick! Thanks, Brittanie.