06-04-2021 03:11 AM
It has been 4 days can not revise listing nor create new listing, contacted ebay they said they noticed this and trying to fix it asap... however nothing fixed after more than 4 days...
Changed the browser, clean the cookies, both are not working.
It keeps redirecting to the error page. Anyone else has the same issue?
Solved! Go to Best Answer
06-29-2021 06:27 AM
Mine seems to be ok today
06-29-2021 03:38 PM
Hey @hga_performance - They just came back and asked if you still are experiencing this. I'm assuming that's a yes based on @gorgeous4u 's post, but wanted to double check.
@gorgeous4u I'm still waiting for updates from that side. The tech team is not able to come to the boards, but any information you provide here is being provided to them directly.
06-29-2021 03:50 PM
I just checked it and we're still the same. They got the information they needed and now we need answers.
06-29-2021 04:12 PM
@hga_performance I sent you an e-mail about this. Can you check for this?
06-29-2021 04:17 PM
06-30-2021 01:44 AM
brittanie@ebay checked, still the same. Nothing improved or changed. and by your slow reply, hardly I can believe ebay tech team is treating it as priority.
@hga_performanceyes, same situation here.
Day 30.
06-30-2021 10:48 AM
ive had this same issue since beginning of June.
Called 4 times and had them tell me each time, "you're not the only customer experiencing these issues, we're looking into it, call back in a few days.
Any luck sorting your issue?
06-30-2021 10:52 AM
can you add me to whatever this list is too please?
Thank you... going on a month with this issue
06-30-2021 12:16 PM
Please add me to the list as well. Experiencing the issues for a week not.
06-30-2021 12:27 PM
I'd get rid of the seller hub, and switch back to classic view, seems the new seller hub is riddled with problems. I dont experience any of your said issues. I however don't use the new seller hub view yet.
06-30-2021 12:59 PM
Actually brittanie@ebay and the tech team reached out to me last night to see if I would be willing to work with them directly on getting it resolved. I said yes and they asked for some more details with the issue and I also actually did a screen recording of trying to edit a listing as well. They got back to me today and said they think they have discovered the issue with the information that I gave them. Let's hope it gets resolved shortly.
07-01-2021 02:07 AM - edited 07-01-2021 02:07 AM
@hga_performancethanks a lot!
brittanie@ebaythank you if you can continue following up.
Day 31.
10th round of "24-48 hours".
07-01-2021 08:59 AM
@gorgeous4u - I don't have any updates from the tech team at this time. It's still being worked on. One of the sellers experiencing this issue was able to relist today, though I can't guarantee that's the case for everyone at this point, you may want to retry the relists.
07-01-2021 10:24 AM
brittanie@ebayno, from my site and i think many others, still the same. And new update: from today if you want to end listing individually, it brings the page to that "error" as well. For group listing ending it's fine. However for group listing revise, it's not possible, same like before.
07-01-2021 11:21 AM
@gorgeous4u Thank you for letting me know. I've passed this on to the tech team.