Selling

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Resolved! Item sold for less than list price -- eBay confirmed there was no offer sent

Sellers sometimes complain here that an item sold for less than list price, and it is always explained that the Seller must have sent an offer that was accepted. Well, it just happened to me, and eBay confirmed that NO offer had been sent. I raised t...

Resolved! Heads up: changes to Seller Initiated Offers (SIO)

Recent & upcoming changes to SIO, the good and the bad. First-[Bug or intended?] eBay is forcing the default to "on" for automated offers and counter offers. As things stand today, sellers have to manually toggle off those settings every single time ...

how to solve reactivate ebay plz

Kpop CDs

Anyone hear sell the stuff? I see an add on the local FAcebook Marketplace for a ton of it. The seller has gone to the trouble to list everything. The price is necessarily high and I am not sure of my ability to sell them effectively. My research ind...

'You can't refund the buyer for this order'

I have agreed a (partial) refund with my buyer. However when I tried to make the refund I got above message with the further note that 'You cannot issue a refund at this time because a return request is open for an item in this order'.Customer suppor...

Another Idiotic eBay Change - New Message Window

New message window rolled out within the past week that is 20% the size of the original one and forces you to get a magnifying glass to read a message. Not to mention, only way to read the prior message is to utilize a useless drag feature that does ...

Will Ebay AUTOMATICALLY REFUND Despite NO INR CASE if Item UNRECEIVED at International Shipping Hub?

Will Ebay **AUTOMATICALLY** REFUND Buyer at some point - despite Buyer NEVER OPENING an INR CASE - if the item is NEVER RECEIVED at Ebay's domestic (USA) International Shipping Hub? Backstory: Item is digital that I offer domestic buyers option of do...

WHEN MSG RECEIVED FROM PROSPECTIVE BUYER, I NO LONGER AND CLICK ON BUYER'S USER ID TO CHECK THEM OUT

SUNDAY, 5/18/2025 - Has eBay stopped sellers from clicking on user ID to review their feedback first before replying to buyer? I have noticed lately that, as a seller, when I receive a message thru eBay from an ebayer that is interested in an item, w...

Declining Sales

I wonder if any of you have experienced a decline in sales in the past 3 or 4 months. I don't know if buyers are afraid of all the recession talk or if money is just getting tighter. My sales are down by at least 50% since January or February. I'm re...

Keep getting same scam

back to back scam, really dunno how to prevent it since its different accounts. Item purchase shipped to address and immediately ask for return. Item shipped to South Carolina then return package is from TX.( a small polymailer)(original Item was 10l...

Return/refund request

Hi! I started selling in Nov 2024. Have sold about 70 items. Had my first request for refund due to item defect. Customer bought new with tags on Nike sandals. Stated the strap ripped after 5 minutes of wear. I wasn’t sure how to proceed so offered 1...

eBay Blocking/ Banning Buyers

Hello Sellers, We understand that not everyone on the platform is here with the intention to buy or sell. Unfortunately, there are some users who act as trolls and create unnecessary disruption. Additionally, some users fail to uphold the core values...

Item not received claim

What to do with this: I sent the part same day as the order. Two days later I got a message from buyer that he has the wrong address on the order.I told him that he needed to change his address on ebay, and go to his local P.O. and put a trace on it....

What is happening with Australia Post at the moment.

I am having a spate of late and non deliveries at the moment with my items that are sent from W.A. It is most frustrating as I always post within 24 hrs. Some items do a tour of Australia before being delivered. How is everyone going in regards to de...

Have you tried this source for eBay inventory? Hint: You don't need to leave your home.

Posting this here for all us hardworking sellers.We’re always running around to find amazing inventory, but have you tried kicking back on your couch and browsing with the eBay app? You can score big by spotting undervalued gems from casual sellers j...