Selling

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eBay "chat" option

Can anyone help me here with the TERRIBLE customer service eBay provides! I am not new to eBay at all, however the "chat" option literally is a JOKE. You cannot get in contact with a live person to save your life! I mean come on eBay this should be a...

Shipping

I just had a potential buyer asking me about combined shipping price. I already price my items at a discounted flat rate. I am not sure how EBAY does this. I cannot ship multiple items at the flat rate I am charging though. I asked him to contact me ...

How is your "summer slowdown" going this year?

Is your "summer slowdown" this year (2025) worse than last year so far? What do you think is contributing to it for better or worse? From my business perspective this summer has been a lot worse than last year. It's been hurting a little more than us...

Would you be hesitant to sell to a buyer who leaves negative feedback for sellers?

I have offers on for most of my items, and will vet any buyers who send me offers by checking what kind of feedback they leave for sellers. Often, people who send lowball offers will have a lot of negative feedback for sellers while those who send re...

UGH! What is Up With All the Cancelation Requests???

Why are there so many "buyers" requesting cancelations recently? Am I the only seller struggling with this? It takes a lot of clicks to actually purchase items yet so many are say "bought by mistake". What, their fingers operate outside their brains'...

Resolved! The only way to Improve Ebay is to Stop the Dropshippers

People can say whatever they want, All the stupid stuff they can Imagine but Ebay is plagued by one thing and one thing only. Dropshippers. I cannot count the numbers on my hand the amount of times 30 products All purchased from Wish, Temu, Alie end ...

How can I get more followers and improve my sales?

I stopped selling in 2008 and 9 months ago, my husband and I started selling again. How can I improve? How do you get more followers? What is a billboard? What kind of video do you put in your store? Does it help? We sell vintage and antique, which i...

Buyer using Autopay in one week

A buyer won a small item. Then I noticed a message on my orders page that they were still shopping and would use Autopay in exactly one week. I do not have any more current listings for them to continue "shopping". I have never seen that before and w...

Worst platform and rude customer service in my life

I didn’t advice any a new investor to work with eBay even Amazon as seller account restriction , ban , block can inevitable whether in short term or long term your business can fall apart overnight eBay don’t care about your store and business . If y...

New Feature: Auto Price Reduction

I was making a listing and saw this new feature, but didn't see any talk about it.Personally, I've used this feature on another platform out of curiosity a year ago on a few items I was selling. It took a week or two for it to reach my minimum I put ...

How to deal with this return request?

Buyer is requesting an item for being defective and not functional. My description of the item clearly states that it is not working / for parts. Buyer also attached an image of my actual description of the ebay purchase on the request claim. The ima...

Time away vs. extending handling time. Thoughts?

What would you do? I am leaving on a Sunday and returning late on a Wednesday. Trying to weigh the pros/cons. I usually do time away, but I will be gone a shorter time than normal. My current handling time is 3 days.

Resolved! Manage All Orders page - Leave Feedback icon is gone

The icon I always used to leave buyer FB is gone from my Manage All Orders page of the Seller Hub. If I hover over the area, I can still "Leave Feedback" with a click, but the icon is gone.I've tried in various browsers after updating, rebooting, etc...

Working Well - Auto Feedback and Packing Slip Message

For those of you who have not done this yet............. Set up your auto feedback and include a pleasant message on your packing slips stating the Buyer will receive positive feedback automatically when they leave positive feedback for the Seller. F...

When to ship the item after it is sold

Hey Everyone, It's been a while since I have sold something on ebay and I seem to be a bit confused about something. First, let me say I understand that I pay for Insurance and do not pass that onto the seller. Back in the day when I sold an item, I ...