Shipping

[jdbelt1960]

I just had a potential buyer asking me about combined shipping price. I already price my items at a discounted flat rate. I am not sure how EBAY does this. I cannot ship multiple items at the flat rate I am charging though. I asked him to contact me and maybe I can take a few dollars of an item.

[chapeau-noir]

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@jdbelt1960 wrote:

I just had a potential buyer asking me about combined shipping price. I already price my items at a discounted flat rate. I am not sure how EBAY does this. I cannot ship multiple items at the flat rate I am charging though. I asked him to contact me and maybe I can take a few dollars of an item.

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Just calculate how much it would cost to ship the items combined and give the buyer the quote. 

[jdbelt1960]

How does one send refunds without negativity.

[reallynicestamps]

Well technically a "combined" shipping rate is not a "discounted" shipping rate.

Technically.

So if you charge $2 for each shipment, and get an order for five items, you could

Ship separately and charge $10

Ship together, and charge $10

Ship together and charge $5, because the package is within the dimensions and weight for that rate.

Ship together and charge $15 because the combined package exceeds the dimensions and weight for that rate.

Let the buyer know the combined rate - discounted or not.

If they are still interested

Tell the buyer to put all the items into their Shopping Cart (top right hand corner of page).

Adjust the shipping there.

[reallynicestamps]

Since the buyer is "potential" deal with the question before they actually pay you too much.