Selling

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"Using USPS will kill your business!"

This is actually what a buyer messaged me today because apparently he is upset that his package is tracked as "arriving late" in the status page. His message continues by saying "You need to do better, use UPS or Fedex! No one will ever buy from you ...

Resolved! Increase in cancellations after auctions end?

Sellers, I sell (occasionally) high value camera items to support a musuem. In the last month I've had three cancellations ($2300 in sales) AFTER the items ended. These cancellations were not from low-feedback buyers. Two of the three high bids appea...

Arbitration

I am having issues finding the form(s) for filing an arbitration complaint against eBay. They keep removing listings as counterfeit that are not counterfeit and when I provide documentation, they fail to overturn the decision of their AI. I have cont...

Shipping supplies: don't forget to use your quarterly discount

Just realized i hadn't used up my 'free' shipping supplies for 4th quarterthought I would remind everyoneMerry Christmas

sending offers on sale items

I've been sending offers to items on sale, using Ebay' s maximum discount usually. This strikes me as a dumb thing to do, a double discount. I like to keep the send offer list trimmed. I guess I could just not look at it. Do you also pull that stunt ...

Been meaning to ask this for a long time - can I advertise my other ID in my listings?

Hello, I manage several ebay ID's, and have always wondered if it is ok to add a sentence to my listings stating something like - "for more fun items see my other ID (Name)". Do any of you do that? Thank you!

Excessive shipping quotes

What is going on with the shipping quotes?In the past week+ items that I post show incredibly high shipping costs.What the calculator shows as $8-10, buyers see a quote of $30+!I had one customer who I had to beg to make the purchase, promising that ...

I am trying to add a video and it keeps getting rejected

At first I thought it was because of the length of the video (it was 2:20). I cut it to 1:40 - no go. 1:20 - no go. Finally I cut it down to EXACTLY 1:00. Size: 17MB. Still not getting approved. Can anyone explain why? All there is in the video is me...

What is your take on this

My husband and I have been reselling for about 6+ months now, and we’ve officially reached the point where our profits are enough to cover our rent! That’s huge for us. It’s been a grind — hours of sourcing, listing, packing, and posting on social me...

Resolved! UPS Falsifying Dimensions and dinging every box

UPS is at if again Falsifying Dimensions adding just enough inch to make a box oversized , charging me $160x3 for 3 boxes I already paid $95-120 each for. They add 1-3" per side just so it magically hits the oversized fee and ding me. I'm obviously g...

Buyer scamming/idiot didn't read description 'for parts or repair only'. Can't call eBay anymore?

Haven't been selling for a while. I sold like $280,000.00 gross profits on eBay since like 2005 and recently sold an mp3 player As-is for parts or not working (and listed under that condition) and I CLEARLY described the issues with the mp3 player an...

Package stuck at notorious Indianapolis USPS hub

According to local Indiana news this USPS facility is not functioning properly. My package gets updated every day but never leaves Indiana since Feb 6. The news reported that Indiana businesses that have to ship multiple items through this facility a...

Buyer asked to cancel after I accepted their offer saying payment wouldn't work.

I accepted, not sure if canceling due to lack of payment even matters anymore. BUT now he's sending me offers again 20-30% lower than the offer I accepted, and his payment issues seem to magically gone away really fast. Block him?

Late Shipping Ding

Hello all, longtime eBay Seller here since 2008. I just sold an item that the Buyer has asked me to hold off mailing until years end, as they're moving. I'm happy to do this to facilitate the Buyer. However, I DON"T want to be dinged by eBay for a 'L...

Buyer cancellation request reasons

Are these reasons prefilled for the buyer to choose from or does the buyer manually type it in? I'm not referring to the comment field for the buyer to type. The most common reasons I get are "order placed by mistake", "wrong shipping address", "wron...